Susan Scott-Parker Goes Live
Join Susan Scott-Parker OBE, an internationally recognised pioneer in the field of ‘disability confidence,’ (which she just happens to have invented) as she ignites the conversations that businesses – and the disability community - worldwide need to hear. Known for her no-nonsense approach, Susan brings sharp insights, practical solutions, and a deep understanding of the challenges and opportunities businesses face in creating workplaces where everyone can thrive.
In this podcast, Susan is joined by global influencers, allies, and innovative social changemakers. Together, they share compelling stories, professional breakthroughs, and, of course, plenty of humour, as they work towards building a world where no one is left behind — and yes, that truly means no one.
Expect hard-hitting discussions on the latest issues, including Susan’s early warnings about the dangers posed by AI-powered HR technologies for over 1.3 billion people with disabilities. Whether you’re a leader, innovator, or advocate, tune in for fresh perspectives and actionable advice on shaping a better future.
Susan Scott-Parker Goes Live
Episode Eight : Christine Hemphill – Inclusive Research, Better Design
In this episode of Scott-Parker Goes Live, Susan sits down with Christine Hemphill, Managing Director of Open Inclusion, a global inclusive research agency leading the way in disability and age inclusion.
Christine explains what inclusive research really means – and why it matters. From packaging and digital design to government services and immersive technologies, she shares how authentic insights from disabled and older people can transform products, services, and environments for everyone.
Together, Susan and Christine explore:
- Why mainstream research often excludes people with disabilities – and the consequences for design.
- How inclusive research provides practical, ethical, and commercially valuable insights.
- Examples of “design crimes” that exclude, frustrate, or even endanger users.
- The importance of paying participants fairly and embedding lived experience throughout research processes.
- Why inclusive design isn’t charity –it isn’t special treatment - it’s simply good design.
With stories that range from packaging struggles to life-or-death safety design, Christine highlights how listening more broadly leads to innovation that benefits us all.
Whether you’re a business leader, policymaker, designer, or researcher, this conversation will change the way you see the world – and the way you design for it.
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If you would like to suggest a future topic or guest for an upcoming podcast please get in touch, we would love to hear from you.