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Beyond the Desk: Admin Advocates
Welcome to 'Beyond the Desk: Admin Advocates' where Melissa Mahoney and Rachel Suman, CXO of IAAP, lead listeners on an enlightening journey into the world of administrative professionals. In each episode, Melissa and Rachel share practical insights, real-life stories, and actionable advice to empower administrative professionals at every stage of their careers. From navigating workplace challenges to embracing technology and fostering personal growth, 'Beyond the Desk' covers a wide range of topics relevant to administrative professionals. Join Melissa and Rachel as they redefine the narrative surrounding administrative work and inspire listeners to reach new heights in their professional lives. Whether you're a seasoned admin or just starting out, this podcast is your go-to resource for success in the administrative world. Tune in and discover what lies 'Beyond the Desk'!
Beyond the Desk: Admin Advocates
Learning That Actually Moves the Needle
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What does it take to build professional development content that actually meets admins where they are — and challenges them to grow? CAPstone brings administrative professionals together to build real-world skills, learn proven best practices, and grow in a community that strengthens impact and elevates performance. But behind every course is a commitment to making sure that content stays relevant, rigorous, and worthy of the professionals it serves. In this episode, Rachel and Melissa sit down with Teresa Stewart, CAP — chair of IAAP's Professional Development Forecasting Committee — to talk about what CAPstone is, why these certificate courses are such a powerful investment for admin professionals, and the peer review audit process that Teresa and the panel are leading to ensure every course delivers on its promise. This is a conversation about standards, growth, and what it looks like when the admin community takes ownership of its own professional future.
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