Quality Grind Podcast
Welcome to The Quality Grind Podcast, presented by Medvacon! Join hosts Joe Toscano, President of Medvacon, and Mike Kent, Director of Learning Platforms, as they (we) have some fun while tackling topics related to the “everyday grind” within Life Science industries.
Featuring conversations with key industry players, they’ll dive into their unique problem-solving strategies, career paths and personal interests. Most importantly, their (our) goal is to cultivate a community where information and experiences can be shared with and for the benefit of all, emphasizing the diversity of approaches to industry challenges and the importance of continuous engagement and learning.
Quality Grind Podcast
Leadership Goes Both Ways: Coachability and 'Feed Forward'
In this Quality Grind Short, we delve into the concept of coachability and its critical role in organizational effectiveness and team success. We explore how individuals and teams can become more open to feedback, shift their behavior, and embrace a mindset geared towards learning and improvement. The episode highlights the importance of creating a culture of 'feed forward' in leadership, which focuses on future success rather than past mistakes.
Tune in for actionable tips and insights that can help elevate your team's performance and growth!
Contact MEDVACON:
- Message us at @MedvaconLifeSciences on LinkedIn
- Visit our website at www.medvacon.com/contact
- Email us at qualitygrind@medvacon.com
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Quality Grind Short: "Coachability and Feed Forward" – from Ep 13
[00:00:00]
Mike Kent: One of the biggest things that individuals and teams can do to meet their leaders halfway is being open to feedback and able and willing to shift their behavior and their mindset based on the responses and the coaching and the feedback and interactions that they have with their leader.
Walk us through what coachability is for you and how individuals, for lack of a better term, can go about or create an opportunity to be maybe more coachable. Is that the right term that I'm looking for here?
Lisa Bourquin: There is more and more research coming out around organizational effectiveness on coachability. And in fact, some organizations have started hiring for it as one of the key [00:01:00] competencies or criteria they look for in their employees. It's that important to team success.
Coachability is the ability for someone to receive feedback and embrace coaching from a learning perspective. So they're open to learning, they're open to trying and they're open to constructive criticism, and are able to enact positive change or behavior change based on that. So it's willing to shift, willing to shift mindset and willing to shift behavior. And so that's really what coachability is.
And so from a team perspective, it's using some self awareness. "How coachable am I? How open am I? What can I do to shift my mindset from resisting and [00:02:00] becoming defensive to being open and recognizing this is an opportunity for me to grow and for me to be more successful, and to win."
From a leadership perspective, creating that culture where teammates are willing to give each other feedback and to call each other out when they're not meeting the expectations of the team, that's a great environment to create from a leadership perspective.
Another technique that works well from a leadership perspective is the concept around "feed forward" instead of "feed back". And so coachability works really well when people are told how to win, not what they did wrong. And that's the difference between feedback. Typically, feedback leaders are taught to say, "Okay, you did that wrong, and you did that wrong, and that didn't go that [00:03:00] well, and you missed that." Instead of focusing on what people did wrong, leaders and peers and teammates can say, "Hey, the next time let's try this, or maybe when you go to set up this on the manufacturing line, try using this tool. I've seen other operators have better success." It's telling people how to do it right, how to win, how to be successful. It's forward thinking. Not what they did wrong, because they can't fix what they messed up in the past. That's in the past. And so that's another little tip or technique to create that environment.
And that's something teammates can do. Teammates can give feed forward to each other and then also their leaders, and then the team embraces that. That's the coachability part. And they're more likely to be willing and open when they're being coached in a [00:04:00] feed forward fashion.
Joe Toscano: If Medvacon can help you and your organization, we're happy to do so. We specialize in the following areas:
Quality and Compliance, Validation and Qualification Services, Project Management, Tech Transfers, General and Specialized Training Programs, Engineering Services, and Talent Acquisition.
If you have general questions as well, feel free to give us a call at any time.
We can easily be reached at 833-633-8226 or via our website at www.medvacon.com. Thanks so much, and we look forward to speaking with you.
Jessica Taylor: Thank you for listening to the Quality Grind Podcast presented by Medvacon. To learn more or to hear additional episodes, visit us at www.medvacon.com.