Keep on Engaging: Keeping it Human in COVID-19

Join us for an audio replay of a webinar Q&A-style conversation with practical information about current community sentiment and how to adapt your approach to engagement in the COVID-19 environment.

Our panel shared tips and insights on:

• Community sentiment right now and what people are thinking and feeling.
• How to work with people with heightened anxiety.
• Social distancing versus social isolation – how are people coping?
• What do we say once we reach our audience?
• Adjusting the messaging, tone and language.
• What about the timing, do we need to adjust?
• Breaking down barriers and building trust in communities, we are in this together!
• The role of engagers in connecting communities.

• Speakers
  Stu Reeve – Managing Director, Micromex Research & Consulting
• Louise Mitchell – National Consultant Disaster Recovery Social Recovery Reference Group (SRRG) C- Emergency Management Branch Department of Health and Human Services
• Chloe Groser – NZTA Practice Manager Engagement and Communications at NZ Transport Agency

Moderated by Kylie Cochrane, Director – IAP2 Australasia; Chair – IAP2 International and Managing Principal, Communication & Stakeholder Engagement – Australia and New Zealand, Aurecon

This webinar was recorded on 9 April, 2020.