In this installment of Behind the Smiles, Dr. Gina Dorfman interviews Andrea Greer. This is a special two-part episode. In this second half of the discussion, Dr. Gina and Andrea discuss conflict management and conflict resolution in the dental practice.
With over 25 years of experience in the dental industry, Andrea has led practices from many positions: dental assistant, hygienist, office manager, Dentrix trainer, practice management consultant and speaker.
Pay a visit to Andrea's website:
http://onpointspace.com/
Andrea Greer will be speaking at D.A.N.C.E. this year. Visit the listed website to learn more.
https://www.dentalassistantconference.com/