In this episode of Behind The Smiles, Dr. Gina Dorfman chats with YAPI's own Marketing expert and Dentistry for Kids and Adult's patient, Ian Young. Ian has been a patient of multiple dentists in his lifetime and imparts some wisdom on what can make a patient feel uncomfortable v. comfortable, why automation is convenient for a patient, and much more.
This episode is the first of our new series, "Patient Point of View," in which once a month, Dr. Gina Dorfman interviews dental patients of different demographics. We hope to give dentists who are listening in a look into the wants, needs, and emotions their patients are having in the chair to know how to better serve those patients.
A link to Ian's blog articles: https://yapiapp.com/author/ian_young/