Auto Care ON AIR
"Auto Care ON AIR" is a candid podcast dedicated to exploring the most relevant topics within the auto care industry. Each episode features insightful discussions with leading experts and prominent industry figures. Our content is thoughtfully divided into four distinct shows to cover four different categories of topics, ensuring collective professional growth and a comprehensive understanding of the auto care industry.
The Driver's Seat: Navigating Business and the Journey of Leadership
To understand organizations, you need to understand their operators. Join Behzad Rassuli, as he sits down for in-depth, one-on-one conversations with leaders that are shaping the future. This show is a "must listen" for how top executives navigate growth, success, and setbacks that come with the terrain of business.
Carpool Conversations: Collaborative Reflections on the Road to Success
Hosted by Jacki Lutz, this series invites a vibrant and strategic mix of guests to debate and discuss the power skills that define success today. Each episode is an entertaining, multi-voice view of a professional development topic and a platform for our members to learn about our industry's most promising professionals.
Indicators: Discussing Data that Drives Business
This show explores data relevant to the automotive aftermarket. Join Mike Chung as he engages with thought leaders in identifying data that will help you monitor and forecast industry performance. Whether global economic data, industry indicators, or new data sources, listen in as we push the envelope in identifying and shaping the metrics that matter.
Traction Control: Reacting with Precision to the Road Ahead
Every single day, events happen, technologies are introduced, and the base assumptions to our best laid plans can change. Join Stacey Miller for a show focused on recent news from the global to the local level and what it may mean for auto care industry businesses. Get hot takes on current events, stay in the know with timely discussions and hear from guests on the frontlines of these developments.
Auto Care ON AIR
What the Aftermarket Needs to Know from CES 2026
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CES 2026 didn’t just showcase concept cars, it rewired the roadmap for the entire aftermarket. We unpack how software-defined vehicles, AI-first platforms, connected cockpits, and autonomous fleets are transforming everyday service work into high-value, repeatable revenue. From NVIDIA-led AI toolkits and panoramic displays to lidar-heavy ADAS stacks and open-source software initiatives, we explain what matters now and where independent shops can lead.
Host Stacey Miller walks through practical moves you can make today: develop multi-OEM software diagnostics training, package safe OTA updates as maintenance, and stock subscription-ready hardware that enables future features. On the cabin side, learn how to turn connected cockpits and voice assistants into install bundles, protection plans, and 30-day digital tune-ups that keep customers loyal. For safety, we outline an ADAS calibration blueprint—facility standards, targets, documentation, and mobile service—that wins insurer trust and creates dependable fleet contracts.
Autonomy is closer than hype suggests, and with robotaxis and delivery pilots scaling, uptime-focused service models will be critical. We share how to prepare autonomy bays, manage compute thermal loads, and negotiate SLAs with mobility providers, then look beyond cars to the wider mobility ecosystem: two- and three-wheelers, smart trailers, and new charging accessories that add fresh margin. Open-source collaboration rounds out the trendline, lowering barriers to diagnostics and enabling a more transparent, repair-friendly landscape.
If you’re ready to turn CES headlines into a 12-month playbook, this conversation delivers the steps, tools, and language to get your team moving. Subscribe, share with a colleague who leads training or operations, and leave a review to tell us which opportunity you’ll tackle first.
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Welcome And CES Setup
Stacey MillerWelcome to Auto Care on Air, a candid podcast for a curious industry. I'm Stacy Miller, Vice President of Communications at the Auto Care Association. And this is Traction Control, where we chat about recent news from the global to the local level and what it may mean to the industry featuring guests on the front lines. Let's roll. The automotive world has just returned from CES in Las Vegas, where tech and mobility collided in one of the most influential tech shows of the year. Today we're breaking down the biggest CES 2026 automotive trends and crucially for the automotive aftermarket, how you can capitalize on them. From AI-driven vehicles to new partnerships, this year's show wasn't just about the concept cars. It was about real, actionable tech that's going to shape how cars get serviced, upgraded, and accessorized for years to come. So let's talk a little bit about the AI and the software-defined vehicles, which seems to be the new core of automotive engineering. So one clear theme at CES was the rise of automotive AI and software-defined vehicles. OEMs and suppliers alike are shifting focus from hardware alone to software first, where centralized computing platforms define everything from vehicle safety to user experience. But why does this matter? Cars of the future, which kind of feels like the cars of now, will be continuously updated just like your cell phone. And this demands software and data-centric aftermarket services. So there are some opportunities for the aftermarket, and those include partnering with software calibration providers to offer vehicle updates post-sale, training technicians on software diagnostics and upgrades for multiple platforms, and selling subscription-ready hardware, say that five times fast, interfaces that enable OTA, which means over-the-air aftermarket upgrades. This isn't far off. At CES, there was something called NVIDIA Alpameo, a suite of open source AI models and tools that help autonomous systems, that help autonomous systems rather think. And it's like an academic level shift to AI tools that seems like it's gonna unlock new markets for aftermarket diagnostics and calibration. So here's one actionable aftermarket tip develop and certify training modules in automotive software diagnostics and autonomous system troubleshooting. Now, the next thing that we examined were connected cockpits and smart vehicles. So CES is a technology show, as you know. It isn't your typical auto show, but we did see major strides in connected vehicle tech from massive panoramic screens on the Sony Honda Aphila 1 EV to Sarence AI's agentic voice platform. And that ties navigation, climate, and productivity all through voice. So why is this big for the aftermarket? Vehicles are going to increasingly rely on connected hardware and smart sensors. That's just the future. So that means that there are aftermarket opportunities to become a certified installer for upgraded HMI, which means human-machine interface systems and displays. We could also be providing voice assistant upgrades or assisting with retrofitting emerging AI voice control systems and packaging infotainment protection plans like screen protectors, software support, extended warranties. The screen just went out on my Dodge Charger. Hilarious. And for instance, aftermarket retailers can stock and install modular infotainment accessories compatible with voice and AI systems. So that's a growth segment as consumer expectations for this technology evolve. Now, we could not talk about vehicle technology without talking about advanced driver assistance ADOS and safety innovations, of which we saw a lot of. So from sophisticated radar to LIDAR combos, that was front and center. Qualcomm and other partners, they were highlighting collaborative platforms for scalable ADOS compute and perception systems. And something straight out of science fictions. A company called Autolive unveiled a foldable steering wheel that retracts during autonomous driving, showing how interior components are adapting to autonomy. Like it just sucked itself into the steering column. Okay, so there is an aftermarket opportunity here as well. And ADOS and active safety systems are complex and sensitive tech, but there's a huge need for calibration services after lane sensor or crash repairs, certified ADOS installers. We've been hearing that a lot in the aftermarket, aftermarket ADOS sensor covers and protective accessories, and data-driven fleet safety services for commercial customers. ADOS calibration in particular is an aftermarket skill that's only going to grow as more vehicles ship with advanced driver sensors. Of course, robotaxis and autonomous commercial mobility was also in the spotlight. And autonomy isn't just theory anymore. Both Waymo's next gen OHI robotaxi and Uber's collaboration with Lucid, Neuro, and Nvidia were shown in prototype form at CES. This tech matters because of the commercial deployment of autonomous fleets is near. For the aftermarket, that could mean developing services for fleet maintenance and remote diagnostics, training technicians on autonomy-specific hardware replacement, and partnerships with mobility providers to host strategic service centers. So get ahead by building autonomous fleet service programs. These vehicles will demand aftermarket infrastructure just like traditional fleets. Something else we observed was open source innovation and industry collaboration. So one announcement that may not have hit mainstream headlines, but should is the expansion of a major open source automotive software initiative, now including more than 30 companies in the global supply chain. For the aftermarket, open source stacks really mean lower barriers to entry for developing compatible software tools, easier third-party diagnostics and repair tools, and participation in community-driven automotive software ecosystems. Smart automotive players should explore open source toolkits and partner with publishers to develop compatible testing and calibration products. There was also a lot of really cool tech and unexpected mobility trends. So CES threw a few curveballs, like Will IM's Trinity, an AI-powered three-wheeler that blurs the lines between mobility and digital assistant devices. And beyond cars, electric motorbikes, e-bikes, seaplanes, and trailer innovations, we're showcasing CES as a mobility show as much as it is an automotive show. So what's the aftermarket angle? You gotta think parts. Mobility tech expansion creates aftermarket niches. So two and three-wheel aftermarket parts and accessories, charging solutions, connectors, solar trailer add-ons, cross-selling smart connected accessories for non-car platforms, the future of the aftermarket isn't just cars, it's the entire mobility ecosystem. So CES 2026, this was a really quick wrap-up, but it just made one thing clear, and that is that software, AI, connectivity, and autonomy are a driving force in vehicle tech. So for the automotive aftermarket, this isn't just a future trend. It's a right now opportunity. If there are things that you saw at CES that you want to hear about, shoot me a note. I'd love to hear about it. Let's dig into some of these topics. And don't forget that when technology accelerates, the aftermarket has to be right there in the driver's seat. Thanks for tuning in to another episode of Auto Care on Air. Make sure to subscribe to our podcast so that you never miss an episode. And don't forget to leave us a rating and review that helps others discover our content. Auto Care on Air is a production of the Auto Care Association, dedicated to advancing the autocare industry and supporting professionals like you. To learn more about the Association and its initiatives, visit autocare.org.