The Servicepreneur Podcast

The New Era of Branded Merch: How Swag Builds Loyalty, Retention, Community, and Revenue

Emily Sereno Episode 51

When you hear branded swag, what’s the first thing that comes to mind? If you’re picturing basic t-shirts, water bottles, or stickers with a logo slapped on it — you’re not alone! 

On today’s episode, Amanda Hofman, Chief Swag Officer & Co-Founder of Go to Market, shares how she’s flipping the script on traditional branded merchandise and helping servicepreneurs  like you create inventory-free online stores with merch that actually makes an impact — think: wearable marketing that sells, not just freebies you send clients.

We dive into:

  • How swag has evolved over the years and is now being used to drive revenue into your business
  • How to integrate swag into your marketing strategy
  • Ways branded merchandise can help you increase retention rates and loyalty among your community

Amanda also shares creative ways to design merch that people actually want to wear, and why waiting until your business is “perfect” to offer swag could hold you back from major brand growth.

If you’re building a community, growing a loyal client base, or you’ve got signature phrases and brand vibes people love — this episode will inspire you to turn those into powerful, profitable products!

Connect with Amanda:

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