Sopra Steria Insights

AI: A deep dive into Agentic

Various Season 3 Episode 4

From tool to co-worker: The rise of Agentic AI

In this episode of Sopra Steria Insights, Neil Gladstone, AI and Data Practice Director at Sopra Steria, Spencer Izard, Principal Analyst at PAC, and Adam Spearing, EMEA Head of AI Innovation at ServiceNow, explore a major shift in the world of artificial intelligence - the rise of agentic AI.

They discuss what happens when AI stops being just a tool and starts acting like a coworker, bringing autonomy, reasoning, and collaboration into the workplace. Together, they unpack the opportunities and challenges this creates, from trust and accountability to how organisations can prepare for a future where humans and AI truly work side by side.