AS UNEXPECTED
Listen in to learn how executives, entrepreneurs, philanthropists, and authors manage when things don't go according to plan. Because it's not how you show up when all goes as expected. It's how you show up when it goes as unexpected.
AS UNEXPECTED
Commit to Pre- and Post-Mortems for Successful Execution | Jordan Kaplan
Jordan and his team built a top-of-the-line adventure travel business by obsessively planning every detail of a visit and conducting pre-mortems to ensure a series of contingencies are built into the plans. They convene post-mortems after each experience to carry learning to the next adventure. The culture of habitual learning has led to extraordinary Net Promoter Scores and financial success.
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