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Let's take a look a the types of chatbots that are available for your call center today, what ones you should be using and where the technology is moving to.  We discuss not only the technology behind them but the use cases and costs.

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 Tom Laird’s 100% USA-based, AI-powered contact center. As the only outsourcing partner on the NICE CXone Customer Executive Council, Expivia is redefining what it means to be a CX tech partner. Learn more at expiviausa.com. 

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