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In episode 69 of "Advice from a Call Center Geek!" we take a look at Security With At Home Call Center Operations.

From policies and procedures for equipment, tips for taking credit card information, and how to maintain PCI compliance in a virtual setting we got you covered!

The "Advice from a Call Center Geek!" podcast is sponsored by Expivia Interaction Marketing, a leader in USA call center/customer service outsourcing.  Check Expivia out at www.expiviausa.com

 Tom Laird’s 100% USA-based, AI-powered contact center. As the only outsourcing partner on the NICE CXone Customer Executive Council, Expivia is redefining what it means to be a CX tech partner. Learn more at expiviausa.com. 

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