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What is the proper way to pay your hard-working call center associates?

In this episode, we talk about making sure we have agent and management salary paths for our call center workers to go down to make sure we are showing the proper progression and appreciation for all the work that they do on the front lines.

There are a million different ways to do this but hopefully, this will give you the framework of building out a pay structure in your call center that matched your culture.

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 Tom Laird’s 100% USA-based, AI-powered contact center. As the only outsourcing partner on the NICE CXone Customer Executive Council, Expivia is redefining what it means to be a CX tech partner. Learn more at expiviausa.com. 

Follow Tom: @tlaird_expivia
Join our Facebook Call Center Community: www.facebook.com/callcentergeek
Connect on LinkedIn: https://www.linkedin.com/in/tlairdexpivia/
Follow on TikTok: https://www.tiktok.com/@callcenter_geek
Linkedin Group: https://www.linkedin.com/groups/9041993/
Watch us: Advice from a Call Center Geek Youtube Channel