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In the episode of the Geek!,  the we discuss the benefits of moving your call center to the cloud and why we believe its so beneficial. We also talk about our history with premise based solutions. 
We are not shy for our love for what we believe is the best in class Cloud Telephony provider Nice inContact.

Join the Advice from a Call Center Geek texting community! Text us at 814-247-0366 and you will be able to have direct access to us for any call center ops question. We will also be sending out exclusive call center ops content to all community members.

We will NEVER attempt to sell you anything nor will we sell your data. All this is, is another way for us to be able to help you with your call center operations questions.

 Tom Laird’s 100% USA-based, AI-powered contact center. As the only outsourcing partner on the NICE CXone Customer Executive Council, Expivia is redefining what it means to be a CX tech partner. Learn more at expiviausa.com. 

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