Beyond the Horizon: Future-Focused MSP Insights
Welcome to The MSP Horizons Podcast, your go-to resource for the latest insights, trends, and strategies shaping the world of Managed Service Providers. Hosted by industry veterans, this podcast delves deep into the findings of the MSP Horizons Report, providing actionable insights to transform your IT business.
Each episode features in-depth discussions with experts, thought leaders, and successful MSPs who share their experiences and strategies for navigating the ever-evolving landscape of managed services. From cybersecurity and AI integration to cloud management and compliance, we cover the critical topics that matter most to you.
Join us as we explore the future of managed services, uncover growth opportunities, and provide you with the tools and knowledge to stay ahead of the curve. Whether you're looking to enhance your service offerings, improve customer acquisition, or stay compliant with the latest regulations, The MSP Horizons Podcast is here to guide you every step of the way.
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Disclaimer: This podcast provides educational information about issues that may be relevant to information technology service providers. Nothing in the podcast should be construed as any recommendation or endorsement by N-able, or as legal or any other advice. The views expressed by guests are their own and their appearance on the podcast does not imply an endorsement of them or any entity they represent. Views and opinions expressed by N-able employees are those of the employees and do not necessarily reflect the view of N-able or its officers and directors. The podcast may also contain forward-looking statements regarding future product plans, functionality, or development efforts that should not be interpreted as a commitment from N-able related to any deliverables or timeframe. All content is based on information available at the time of recording, and N-able has no obligation to update any forward-looking statements.
Beyond the Horizon: Future-Focused MSP Insights
AI vs Cybercrime: How Generative Tech is Changing the Cybersecurity Landscape
In this episode, we dive deep into the intersection of artificial intelligence and cybersecurity with two industry veterans: Nicole Reineke, Senior Distinguished Product Leader and AI strategist, and Will Ledesma Director of N-able’s MDR team. Together, they explore how generative AI is transforming phishing attacks, why trust remains the ultimate defence, and what organisations can do to stay ahead of increasingly sophisticated threats.
From nostalgic tales of Nigerian Prince scams to today’s AI-generated phishing emails, this conversation uncovers the alarming ease with which attackers exploit automation and social engineering. We discuss the rise of deepfake audio and video, the vulnerabilities of multi-factor authentication, and why defence-in-depth strategies are critical for SMBs and enterprises alike.
Packed with real-world anecdotes, practical tips, and eye-opening statistics – including the staggering $16.6 billion lost to cybercrime last year – this episode is a must-listen for anyone concerned about digital security in an AI-driven world.
Click here to download the N-able 2025 Annual Threat Report – SMBs in the Cross Hairs
Topics Covered:
- How generative AI is reshaping phishing tactics
- The psychology of trust and social engineering
- Deepfake audio/video and national security risks
- MFA bypass techniques and adversary-in-the-middle attacks
- Why SMBs are prime targets for AI-powered scams
- Defence-in-depth and practical security layers
- The future of AI in cybersecurity—opportunities and threats
Disclaimer: This podcast provides educational information about issues that may be relevant to information technology service providers. Nothing in the podcast should be construed as any recommendation or endorsement by N-able, or as legal or any other advice. The views expressed by guests are their own and their appearance on the podcast does not imply an endorsement of them or any entity they represent. Views and opinions expressed by N-able employees are those of the employees and do not necessarily reflect the view of N-able or its officers and directors. The podcast may also contain forward-looking statements regarding future product plans, functionality, or development efforts that should not be interpreted as a commitment from N-able related to any deliverables or timeframe. All content is based on information available at the time of recording, and N-able has no obligation to update any forward-looking statements. https://www.n-able.com