Working/Broken
Welcome to Working/Broken with Nick Richtsmeier and Brad Farris. Every episode, we examine a trend, bias, or hot topic affecting business leaders and ask the question: Is it working? Or is it broken?
Much of what is broken in the world impacts our business and our leadership. We can’t fix all that, but we can learn to respond and lead differently. Business leaders have been hard-wired and trained to chase trends, follow conventional wisdom, and find any way possible to simplify the endless list of hard decisions they have to make.
So the ecosystem of “hacks” and “best practices” fills to overflowing, leaving you at a loss for a sorting mechanism: What applies to you? Where have bias or assumptions skewed the gurus? What actually applies to you?
The spectrum of what’s working and what’s broken isn’t fixed. It’s custom. To not just your situation, but you as a leader and what you’re bringing to the table. And while you try to follow the rules given to you, part of the magic of succeeding in leadership is knowing what’s for you and what isn’t.
So come join us. We’re gonna laugh. We’re gonna challenge. We’re gonna wrestle. Together.
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Nick Richtsmeier is a catalyst for change in organizations that rely on trust to deliver their services. If your advisory, education, or professional services firm needs to accelerate growth, visit CultureCraft.com to find out how he can craft a growth strategy that’s made for you.
Brad Farris coaches leaders of creative professional firms to become the people they need to be to lead the agency they aspire to grow. Find out more at AnchorAdvisors.com
You can find additional resources at WorkingBroken.com.
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Working/Broken
LLMs, Lies, and the Leadership We Need
This episode isn’t about AI. Not really. It’s about the stories we tell ourselves about technology, power, and what we’re allowed to feel.
Nick and Brad take apart the myth of inevitability around artificial intelligence—specifically large language models (LLMs)—and ask who benefits from that myth. Spoiler: it’s not you.
Nick’s viral post about saying “no” to wearable AI at the dinner table sets the stage. What followed? A flood of people thanking him for drawing a line—and another flood accusing him of condemning his children to a lifetime of ruin. The episode explores what it means to lead with agency, discernment, and humility in a culture obsessed with optimization.
Brad reminds us that the promises of tech are almost always overblown—and the consequences are rarely predicted. (Remember when the internet was going to make us all smarter?) Together, they call B.S. on the assumption that every AI advancement is a step toward progress.
They don’t offer easy answers—but they do offer a better question: “What are we becoming as we adopt these tools?”
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Have a business topic you want us to decide if it's working or broken? Have a question about the episode? You can email us at podcast@culturecraft.com.
