
Oh, hi! Stories Podcast
Dana Berchman, CEO of Oh, hi! Communications, is thrilled to announce the launch of Oh, hi! Stories. We'll be diving deep into the stories that connect us, hearing uplifting tales of innovation & resilience and talking with trailblazers who spend their time thinking about the future.
Listen on:
Apple Podcasts: https://podcasts.apple.com/us/podcast/oh-hi-stories/id1747442202
Spotify: https://open.spotify.com/show/5vxwfl7YLHOXEVh9wgrh35
Amazon Music: https://music.amazon.com/podcasts/369497f7-2b0c-44b6-8261-13dccb1ec718
Learn more: ohhicommunications.com
Oh, hi! Stories Podcast
Episode 12 – Tools for Modern Governance with Joseph Porcelli
In this episode of Oh, hi! Stories Podcast, I sit down with Joseph Porcelli, Head of Government and Crisis Response at Nextdoor, for a timely and candid conversation about trust, transparency, and the evolving role of neighborhood networks in civic life.
Joseph and I go way back—and so does our shared belief that connection builds stronger communities. We explore how the new Nextdoor app is helping cities deliver real-time alerts, support local journalism, and surface trusted recommendations with the help of AI.
But this isn’t just about tech. It’s about the humans behind the handles—and what it really takes to meet people where they are. We talk about what local government can learn from customer experience, how to use polls and inbox access to democratize feedback, and why explaining the “why” behind public decisions matters more than ever.
Joseph brings decades of insight from the front lines, from emergency evacuations to neighborhood debates, and reminds us that digital trust starts with real communication. If you care about public engagement, modern govtech, or helping residents feel seen, heard, and included, this episode’s for you.
Stay updated on Nextdoor's latest product updates and news at https://blog.nextdoor.com/
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About Dana
Dana Berchman is an award-winning expert in marketing and communications with a gift for leading teams, connecting people, and telling the human story. An experienced innovator, public speaker and media professional, Dana is a proven expert at developing communication strategies, maximizing reach, creating digital roadmaps for cities and organizations, and delivering data-driven results with heart.