From Waterloo to the Alamo

The Best Leaders Don't Pull Strings, They Cut Them: A Conversation with Steve Rigby

Traci Wilson

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In this episode of From Waterloo to the Alamo, we sit down with Steve Rigby, bestselling author, speaker, and founder of NewWings Consulting alongside his wife Susan, for a conversation that moves between leadership, self-management, and the difference between deciding and doing. From decades spent training three of the country's top ten homebuilders to writing the bestselling S.M.I.L.E. and its brand-new follow up, Managing to S.M.I.L.E., out this Friday, May 29, this episode unpacks how clarity, trust, and genuine care come together to shape not just teams, but the people on them.

We dig into the ideas redefining how leaders lead, including the Six Keys drawn from Rudyard Kipling's six honest serving men, why handing goals down from the top quietly breaks them, what a tricycle reveals about the people worth hiring, and the hallway of magic mirrors that asks who will help and who will hold you accountable. Steve also takes the conversation somewhere unexpected, into addiction recovery, and what it has meant to watch his model work inside a sober living house.

Rooted in the perspective and global standard of Engel & Völkers, this conversation reflects the intention, depth, and elevated thinking that define the next era of leadership, business, and personal growth across Austin and beyond. If you are leading a team, building a business, or simply trying to get one corner of your life back under your own control, this is the conversation you want in your ear!

📚 Managing to S.M.I.L.E. releases Friday, May 29, 2026. Grab your copy and follow along.

🎙️ Powered by Engel & Völkers Austin/San Antonio

📺 https://youtu.be/FYW1rEZvXQ8

🎧 Available now on Spotify, Apple Podcasts, and wherever you stream!

https://podcasts.apple.com/.../from-waterloo.../id1756122919

 

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