The Franchise Leaders Forum Podcast

Franchise Success Through Heartfelt Communication & Visionary Leadership with Shane Evans

Franchise Consultant and Franchise Coach - Tracy Panase and Shannon Wilburn Episode 10

What does it take to foster real trust and passion in a franchise? 



Today’s guest, Shane Evans is an accomplished entrepreneur and franchisor, best known as the Co-Founder of Massage Heights, a premier membership-based massage and skincare company. With a passion for enhancing well-being, Shane has cultivated a culture of elevated wellness that touches the lives of people, members, and communities.



As the visionary leader behind Massage Heights, Shane developed the retail model and guided its growth into a privately held family business with 115+ operating units across the United States and Canada.



Shane is sharing the power of genuine appreciation, respect and love that should be in every franchise. As well as meaningful ways to engage franchisees, the importance of transparency as well as how to hold our boundaries, and Shane shares why she enforces the “Grandma Rule”.



And Shane shares her return as CEO of Massage Heights after a challenging break and opens up about the hurdles and how franchisee feedback was the driving force behind her return.



So, if you are ready to listen in as Shane dives deep into core values of leadership, the significance of appreciation, and the necessity of transparency in nurturing successful franchise relationships then press play and listen in!



Connect with Shane:


LinkedIn - https://www.linkedin.com/in/shane-franson-evans-9964639/


Massage Heights website - https://www.massageheightsfranchise.com/leadership-team/shane-evans/



Episode Highlights:


  • Embracing emotional aspects of leadership


  • The importance of transparency in leadership


  • Utilizing advisory committees to build trust and transparency


  • Quick expansion and membership model of Massage Heights


  • What Shane learned by being on Undercover Boss


  • Challenges and insights of stepping back into the CEO role at Massage Heights


  • Practical tools for effective leadership



Connect with Tracy

Personal LinkedIn: https://www.linkedin.com/in/tracy-panase/

JBF LinkedIn - https://www.linkedin.com/company/jbfsale

JBF Franchise System - https://jbfsalefranchise.com/

Email: podcast@jbfsale.com


Connect with Shannon

Personal LinkedIn - https://www.linkedin.com/in/shannonwilburn/

JBF LinkedIn - https://www.linkedin.com/company/jbfsale