Dino Service Bros Podcast
Welcome to Dino Plumbing & Service Pros, the premier plumbing, HVAC, and electrical contractor located in the heart of St. George, UT. Catering to both residential and commercial clients, we set the industry standard with our unwavering commitment to quality and customer satisfaction. Boasting over 42 years of combined personal experience within our core team, we possess the expertise required to solve even the most challenging of service issues. At Dino Plumbing & Service Pros, we stand out for our customer-first approach, offering no charge for initial consultations and assessments. Our dedication to working closely with each client ensures personalized solutions, perfectly tailored to meet your specific needs. Plus, we offer a 100% satisfaction guarantee on all our work, encapsulating our promise of reliability and trust.
Dino Service Bros Podcast
Breeze into Genuine Service and Client Relationships
Discover how prioritizing customer care and ethical business practices can lead to remarkable success in our latest episode. We promise you’ll gain invaluable insights from Jackson of - Breeze - Southern Utah's Air Duct and Dryer Vent Cleaning Service, who transitioned from a potential medical career to running a thriving business in Southern Utah. Get the scoop on the influence of Californian transplants on local businesses, and how their generous tipping habits and willingness to invest in upgrades are shaping the market. Jackson’s journey is a testament to how focusing on customer satisfaction over profit can yield tremendous results.
Imagine how a simple change in your business’s image can drastically improve customer trust and loyalty. We share our experiences of swapping out old, unbranded vehicles for sleek, professional trucks and the profound impact it had on our business. You'll learn the importance of maintaining a polished appearance, from uniforms to cleanliness, and how these elements can boost your credibility. The episode also highlights the necessity of duct cleaning in dusty areas to maintain respiratory health, especially in new homes, and dives into the ethical challenges faced by service professionals in small communities.
Join us as we explore the rewarding world of building customer loyalty through genuine service and authenticity. Hear firsthand accounts of how treating clients with respect and honesty, and avoiding unnecessary upselling, can lead to repeat business and word-of-mouth referrals. We discuss the importance of maintaining transparency, encouraging clients to seek multiple quotes, and the power of leaving a positive impression that extends beyond business interactions. This episode underscores the significance of community, integrity, and the incomparable satisfaction that comes from genuinely helping others.
Find Dino Service Pros here:
https://www.dinoservicepros.com/
Contact us here:
435-236-4568
Find Breeze Air Duct cleaning here:
https://www.breezecleaningcostg.com/
Contact Breeze here:
435-429-0990
Breeze Instagram:
https://www.instagram.com/breezestg/?igsh=M3ZjZjdrdTA0aTZ3
[00:00:00] Intro clip.
[00:09:33] The Importance of Image in Business.
[00:20:53] Pricing Ethically in Business.
[00:33:40] Building Customer Loyalty Through Service.
[00:38:33] Prioritizing Authenticity and Community in Business.
[00:43:47] Building Trust Through Genuine Service.
[00:50:09] Ensuring Honest Business Practices.
[00:59:21] Creating Positive Impact Through Genuine Service.
[01:11:44] Exploring Mental Health in Business.