#1 Seraphin Hochart, Head of Product at Zight. Enhancing Product Development Through Customer Feedback

Inside The Workflow

Inside The Workflow
#1 Seraphin Hochart, Head of Product at Zight. Enhancing Product Development Through Customer Feedback
Jun 06, 2024 Season 2 Episode 1
Joe Martin

In this episode of "Inside the Workflow," join this weeks host Joe Martin, Head of Marketing at Zight, and special guest Seraphin Hochart, Head of Product at Zight, as they delve into the intricacies of product development. 

Listen in as they discuss how to effectively use customer feedback to improve product roadmaps and development processes. Seraphin shares insights from his journey, transitioning from a developer to a product leader, and offers practical examples of how Zight integrates customer input to refine and enhance their offerings. 

Learn about the importance of simple, transparent processes and the balance between qualitative feedback and data-driven decisions. This episode is packed with valuable tips for anyone involved in product management, customer success, or marketing. Don’t miss it!