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Leigh Silver, CEO of Dynatron Software, joins Driving Solutions to discuss how dealerships can unlock greater profitability in their service and parts departments through better data utilization. With decades of fixed operations experience, Silver explains why many dealers struggle to interpret the vast amount of data generated by DMS systems—and how translating that data into actionable insights can drive meaningful operational improvements.

The conversation explores how Dynatron combines software and consulting to help dealerships identify inefficiencies, improve retention of aging vehicles, and optimize pricing strategies. Silver also highlights the importance of alignment between leadership teams to ensure data-driven strategies are successfully implemented. As vehicles stay on the road longer and service complexity increases—especially with EVs—dealers that effectively leverage data and emerging technologies like AI will be better positioned to maintain profitability and compete with aftermarket service providers.

Key discussion points:

•  Why dealerships struggle to interpret service and parts data 
•  Turning DMS insights into actionable strategies for fixed ops 
•  Improving retention of aging vehicles and service profitability 
•  The importance of leadership alignment in execution 
•  Adapting to EV complexity and emerging technologies like AI 
•  Competing with aftermarket service providers through value and pricing

Driving Solutions is the go-to podcast for dealership professionals who want to stay sharp, informed, and ahead of the curve. Hosted by Jim Fitzpatrick and powered by CBT News, each episode brings you real strategies, smart tools, and expert insights to help you run a more profitable operation.

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