
No BS Bureaucracy
Welcome to "No BS Bureaucracy," your entertaining guide to local government technology and policy. Hosted by Mike Sarasti and Mark Wheeler, two former big-city CIOs who are anything but typical tech guys, this podcast ditches dry formalities for real talk about what works versus what’s just hype. Mike and Mark break it down with a blend of hard-earned wisdom and humor that’s more John Oliver than a civics teacher who’s given up caffeine.
Mike, Miami’s first Chief Innovation Officer, and Mark, Philly’s first Chief Geographic Information Officer, aren't just any bureaucrats—they’re creatives and community builders who found their way into technology. Mike’s a musician in the indie electronic/alt-pop band Raker, and Mark’s an improv actor, so you know things won’t be boring. Their unique blend of expertise and creativity makes for lively and always insightful conversations. Think of a "Real Time with Bill Maher" panel with Leslie Knope from “Parks and Recreation,” but suitable for work!
Join Mike and Mark as they break down the topics of the day: AI, Govtech, smart cities, innovation, data privacy, digital ID, digital transformation, leadership, people and process, and more. They tackle serious topics with a relaxed, engaging tone, but with a touch of snark. Expect candid discussions with civil servants about making a difference, successes and failures, and advice for policy makers and technologists.
If you’re into making local government better, whether you’re a politician, technology leader, or just someone who cares, "No BS Bureaucracy" is for you. Tune in, learn something new, and have a good time doing it.
(theme music, “Hologram” by Raker)
Follow Mark and Mike on LinkedIn, and Raker Instagram:
https://www.linkedin.com/in/markwheelerphl/
https://www.linkedin.com/in/sarasti/
@rakermusic https://www.instagram.com/rakermusic
No BS Bureaucracy
Want Evergreen Innovation? Subtract, Don’t Add. An Interview with Innovation Expert, Brian Elms
In this episode of No BS Bureaucracy, Mike Sarasti and Mark Wheeler join forces with public sector innovation guru Brian Elms, of Peak Academy and Change Agents, to explore how to make continuous process improvement part of the bureaucracy— revealing that to make local government services better, the best addition is a good subtraction. There are too many insights in this episode to list!
Don’t Quit When You're Ahead - Brian emphasizes that innovation in government is an evergreen program - there needs to be on-going training and investment in the work of process improvement. Apparently, innovation in government is like doing laundry; it's never really done!
Compound Interest - Not every innovation needs to be groundbreaking; often, small, continuous improvements can lead to significant cumulative effects.
The Art of Subtraction - In a system that loves to add—more programs, more process—Brian advocates for simplification and subtraction as the rule of thumb in process improvement.
Efficiency is a Trigger Word - If you’re looking to have zero impact, by all means focus on efficiency and streamlining as a strategy. No one knows what these terms mean or how to achieve them - without leadership, training, and direction.
Brian and Mike also introduce their new venture, RVRWRK (“river work”) https://rvrwrk.com/ aimed at supercharging problem discovery and process mapping for governments. RVRWRK combines Mike, Brian, and third co-founder Jose Otero’s decades of experience in local government process improvement with low code tech and AI agents. The aim is to drastically cut down the time spent on the discovery and validation of stages, allowing clients to quickly and confidently advance to the improvement work.
After an advertisement from 'We Bureaucrat' for Aromatherapy IoT, the crew enters the Stage Side part of the podcast and recount their latest live shows including Vampire Weekend, Steve Wilson Jr., Blondshell, and Amyl and the Sniffers. Mike and Mark plan for a Three Points Festival 2024 adventure in Miami.
Follow Brian Elms at: https://brianelms.com/ and https://changeagentstraining.com/
Follow RVRWRK at: https://rvrwrk.com/
Thanks to Earl Grant for his voice on the faux advert and Raker for our musical intro/outros. https://open.spotify.com/track/4JqywsINKEWZucDNYlnBBU?si=da45e2c66825465b
#localgovernment #publicsector #innovation #generativeAI #changeagents #rvrwrk