{"version":"1.0.0","segments":[{"startTime":0.0,"endTime":2.168,"body":"One of"},{"startTime":0.0,"endTime":2.168,"body":"the biggest skills that we actually,"},{"startTime":2.168,"endTime":6.631,"body":"I think we don't talk about enough in"},{"startTime":2.168,"endTime":6.631,"body":"managing teams is the need to manage up."},{"startTime":6.923,"endTime":9.092,"body":"Welcome to the Managing Made"},{"startTime":6.923,"endTime":9.092,"body":"Simple podcast,"},{"startTime":9.092,"endTime":12.887,"body":"where you get a masterclass in managing"},{"startTime":9.092,"endTime":12.887,"body":"your team with ease in 15 minutes or less."},{"startTime":13.221,"endTime":16.141,"body":"I'm Lia Garvin,"},{"startTime":13.221,"endTime":16.141,"body":"your host and team operations consultant"},{"startTime":16.141,"endTime":19.144,"body":"for this show am I programs"},{"startTime":16.141,"endTime":19.144,"body":"with small businesses and corporate teams."},{"startTime":19.227,"endTime":23.023,"body":"I condense a decade of experience driving"},{"startTime":19.227,"endTime":23.023,"body":"team operations in some of the most"},{"startTime":23.023,"endTime":26.609,"body":"influential companies in tech"},{"startTime":23.023,"endTime":26.609,"body":"into strategies to save you time money."},{"startTime":26.735,"endTime":29.446,"body":"Most of all, stress"},{"startTime":26.735,"endTime":29.446,"body":"doesn't matter if you're a business owner"},{"startTime":29.446,"endTime":32.407,"body":"who realize that running a team"},{"startTime":29.446,"endTime":32.407,"body":"isn't as easy as you thought it would be."},{"startTime":32.407,"endTime":35.243,"body":"Are a new manager learning the ropes,"},{"startTime":32.407,"endTime":35.243,"body":"or are a seasoned manager"},{"startTime":35.243,"endTime":36.286,"body":"ready to up their game?"},{"startTime":36.286,"endTime":39.164,"body":"Everyone is welcome to hang out"},{"startTime":36.286,"endTime":39.164,"body":"with managing Made Simple."},{"startTime":39.164,"endTime":41.666,"body":"From conflicts"},{"startTime":39.164,"endTime":41.666,"body":"to feedback to delegating and more."},{"startTime":41.666,"endTime":44.836,"body":"We leave no stone unturned when it comes"},{"startTime":41.666,"endTime":44.836,"body":"to what makes us love managing."},{"startTime":44.836,"endTime":46.713,"body":"Kind of hate it and everything in between."},{"startTime":46.713,"endTime":47.881,"body":"Let's go."},{"startTime":47.881,"endTime":49.34,"body":"Welcome back to the show."},{"startTime":49.34,"endTime":50.383,"body":"You know those days"},{"startTime":50.383,"endTime":53.97,"body":"when things are coming at you"},{"startTime":50.383,"endTime":53.97,"body":"from all angles, you got your team members"},{"startTime":54.262,"endTime":57.766,"body":"asking you for help and help,"},{"startTime":54.262,"endTime":57.766,"body":"figuring out problems and to do all this."},{"startTime":57.766,"endTime":60.518,"body":"And then you got your own leadership"},{"startTime":57.766,"endTime":60.518,"body":"coming in."},{"startTime":60.518,"endTime":62.729,"body":"Turning up the heat on deadlines"},{"startTime":62.729,"endTime":66.691,"body":"and you feel like, gosh, I can't"},{"startTime":62.729,"endTime":66.691,"body":"I can't ask my team to do one more thing."},{"startTime":66.691,"endTime":70.904,"body":"They're just gonna, like, explode"},{"startTime":66.691,"endTime":70.904,"body":"and burn out and quit, and you feel like"},{"startTime":70.904,"endTime":76.367,"body":"you are a diamond in a lump of coal"},{"startTime":70.904,"endTime":76.367,"body":"just being squeezed from all angles."},{"startTime":76.367,"endTime":79.287,"body":"And it feels like, what am I going to do?"},{"startTime":76.367,"endTime":79.287,"body":"How are we to get through this?"},{"startTime":79.287,"endTime":82.54,"body":"Well, that's why today"},{"startTime":79.287,"endTime":82.54,"body":"I want to talk about managing up,"},{"startTime":83.166,"endTime":87.378,"body":"because for folks listening"},{"startTime":83.166,"endTime":87.378,"body":"that work in a situation"},{"startTime":87.378,"endTime":90.006,"body":"where they have their own manager"},{"startTime":87.378,"endTime":90.006,"body":"or leadership to respond to,"},{"startTime":90.006,"endTime":92.175,"body":"even if you're a business owner"},{"startTime":90.006,"endTime":92.175,"body":"or you have a board"},{"startTime":92.175,"endTime":94.636,"body":"or you have stakeholders or investors,"},{"startTime":92.175,"endTime":94.636,"body":"right, this might show up for you."},{"startTime":95.678,"endTime":98.765,"body":"They're a One of the biggest skills"},{"startTime":95.678,"endTime":98.765,"body":"that we actually,"},{"startTime":98.765,"endTime":103.228,"body":"I think we don't talk about enough in"},{"startTime":98.765,"endTime":103.228,"body":"managing teams is the need to manage up."},{"startTime":103.895,"endTime":105.897,"body":"So a lot of times we're managing down."},{"startTime":105.897,"endTime":106.981,"body":"We're managing our teams of people."},{"startTime":106.981,"endTime":110.735,"body":"But under us that we oversee"},{"startTime":106.981,"endTime":110.735,"body":"and maybe we're managing peers"},{"startTime":110.735,"endTime":112.904,"body":"and kind of like stakeholders"},{"startTime":110.735,"endTime":112.904,"body":"and we're getting things,"},{"startTime":112.904,"endTime":115.907,"body":"you know, like we're collaborating"},{"startTime":112.904,"endTime":115.907,"body":"with people horizontally."},{"startTime":116.032,"endTime":119.452,"body":"Then there is, well,"},{"startTime":116.032,"endTime":119.452,"body":"what do we do to really set expectations"},{"startTime":119.619,"endTime":122.122,"body":"with with people senior to us?"},{"startTime":122.122,"endTime":123.665,"body":"Now I'm going to talk about"},{"startTime":122.122,"endTime":123.665,"body":"where we usually go wrong."},{"startTime":123.665,"endTime":126.584,"body":"And then I'll share what I,"},{"startTime":123.665,"endTime":126.584,"body":"what I would suggest you do instead."},{"startTime":126.584,"endTime":131.548,"body":"So a lot of times what I, what I see,"},{"startTime":126.584,"endTime":131.548,"body":"and I frankly have experienced and done"},{"startTime":131.548,"endTime":135.218,"body":"wrong in, in the corporate role"},{"startTime":131.548,"endTime":135.218,"body":"as a manager was"},{"startTime":135.385,"endTime":138.179,"body":"when I'm feeling like a lot under"},{"startTime":135.385,"endTime":138.179,"body":"a lot of pressure"},{"startTime":138.179,"endTime":140.515,"body":"and my team is coming to me complaining"},{"startTime":138.179,"endTime":140.515,"body":"we can't take more on"},{"startTime":140.515,"endTime":142.308,"body":"and the deadlines are too tight"},{"startTime":140.515,"endTime":142.308,"body":"and there's too much work."},{"startTime":142.308,"endTime":145.52,"body":"Then I start feeling that emotional energy"},{"startTime":142.308,"endTime":145.52,"body":"and I go to my boss saying"},{"startTime":145.52,"endTime":146.938,"body":"like, this is impossible."},{"startTime":145.52,"endTime":146.938,"body":"What are we going to do?"},{"startTime":146.938,"endTime":150.441,"body":"People are going to quit"},{"startTime":146.938,"endTime":150.441,"body":"and we go with this alarmist,"},{"startTime":150.692,"endTime":153.695,"body":"you know, really emergency tone."},{"startTime":154.32,"endTime":157.031,"body":"Now, if we if we bring that, I'm"},{"startTime":154.32,"endTime":157.031,"body":"just going to say it straight."},{"startTime":157.031,"endTime":160.034,"body":"If we bring this to a senior"},{"startTime":157.031,"endTime":160.034,"body":"senior executive"},{"startTime":160.16,"endTime":163.454,"body":"and we're coming in complaining"},{"startTime":160.16,"endTime":163.454,"body":"and a little bit like they're"},{"startTime":163.454,"endTime":167.125,"body":"just going to say, like it's too bad"},{"startTime":163.454,"endTime":167.125,"body":"that that typically shuts people down."},{"startTime":167.876,"endTime":168.585,"body":"Not saying it's fair,"},{"startTime":168.585,"endTime":170.92,"body":"not saying it's right,"},{"startTime":168.585,"endTime":170.92,"body":"but that's what I've observed firsthand."},{"startTime":170.92,"endTime":173.923,"body":"The more emotional, heightened state"},{"startTime":170.92,"endTime":173.923,"body":"I'm in,"},{"startTime":173.965,"endTime":177.802,"body":"the more the person's like not interested"},{"startTime":173.965,"endTime":177.802,"body":"in engaging and the worse I look like."},{"startTime":177.802,"endTime":180.555,"body":"It looks like"},{"startTime":177.802,"endTime":180.555,"body":"I can't handle the situation as a leader."},{"startTime":180.555,"endTime":183.349,"body":"And I've really been burned"},{"startTime":180.555,"endTime":183.349,"body":"in that situation"},{"startTime":183.349,"endTime":186.519,"body":"where I kind of take"},{"startTime":183.349,"endTime":186.519,"body":"on the energy of my team,"},{"startTime":186.519,"endTime":189.856,"body":"and then it looks like, well, I'm either"},{"startTime":186.519,"endTime":189.856,"body":"not able to handle this situation"},{"startTime":189.856,"endTime":194.027,"body":"or I'm actually making this more"},{"startTime":189.856,"endTime":194.027,"body":"of an issue than even it is."},{"startTime":195.111,"endTime":196.779,"body":"And that's"},{"startTime":195.111,"endTime":196.779,"body":"not what you're doing as a manager."},{"startTime":196.779,"endTime":199.532,"body":"I'm not saying that,"},{"startTime":196.779,"endTime":199.532,"body":"but that can be interpreted that way."},{"startTime":199.532,"endTime":201.576,"body":"So I want to help us avoid that."},{"startTime":201.576,"endTime":203.203,"body":"The other thing that can happen"},{"startTime":201.576,"endTime":203.203,"body":"is not only to say,"},{"startTime":203.203,"endTime":204.579,"body":"I'm going to shut it down, right?"},{"startTime":204.579,"endTime":208.791,"body":"Like you're not actually able"},{"startTime":204.579,"endTime":208.791,"body":"to communicate the real problem, right?"},{"startTime":209.083,"endTime":212.67,"body":"And so what do we want to do instead,"},{"startTime":209.083,"endTime":212.67,"body":"my friends, is"},{"startTime":212.837,"endTime":217.842,"body":"when we approach a leader about deadlines"},{"startTime":212.837,"endTime":217.842,"body":"or timelines"},{"startTime":217.842,"endTime":221.429,"body":"or resources or or project scope,"},{"startTime":217.842,"endTime":221.429,"body":"whatever it is,"},{"startTime":222.138,"endTime":225.475,"body":"we really want to frame the problem"},{"startTime":222.138,"endTime":225.475,"body":"in terms of, hey,"},{"startTime":225.975,"endTime":229.729,"body":"you know what's going on"},{"startTime":225.975,"endTime":229.729,"body":"and talk about risks, okay."},{"startTime":230.021,"endTime":231.856,"body":"Talk about risks and mitigations."},{"startTime":231.856,"endTime":234.359,"body":"And what are the things"},{"startTime":231.856,"endTime":234.359,"body":"this person cares about?"},{"startTime":234.359,"endTime":236.361,"body":"Is this person's biggest concern."},{"startTime":236.361,"endTime":238.238,"body":"This leader we're going to is it budget."},{"startTime":238.238,"endTime":240.907,"body":"Are they like a stickler for numbers"},{"startTime":238.238,"endTime":240.907,"body":"and hitting budget."},{"startTime":240.907,"endTime":243.117,"body":"Is it about resources."},{"startTime":243.117,"endTime":244.786,"body":"Is it that this schedule can't be missed?"},{"startTime":244.786,"endTime":247.705,"body":"We have this launch"},{"startTime":244.786,"endTime":247.705,"body":"and it's like sink or swim"},{"startTime":247.705,"endTime":249.916,"body":"first thinking about that,"},{"startTime":247.705,"endTime":249.916,"body":"because that's the risk"},{"startTime":249.916,"endTime":252.752,"body":"you're going to speak to because that's"},{"startTime":249.916,"endTime":252.752,"body":"what that person cares about okay."},{"startTime":252.752,"endTime":254.379,"body":"So this is big, right?"},{"startTime":254.379,"endTime":255.964,"body":"Once we've thought about that"},{"startTime":255.964,"endTime":258.883,"body":"because frankly, what we usually do"},{"startTime":255.964,"endTime":258.883,"body":"wrong, I'm to add another one."},{"startTime":258.883,"endTime":262.679,"body":"We think about what we're concerned about,"},{"startTime":258.883,"endTime":262.679,"body":"which honestly usually is that more"},{"startTime":262.845,"endTime":263.805,"body":"morale of the team"},{"startTime":263.805,"endTime":266.808,"body":"folks quitting, folks complaining of you"},{"startTime":263.805,"endTime":266.808,"body":"folks being freaking out."},{"startTime":267.058,"endTime":269.185,"body":"That's not what the leader thinks about."},{"startTime":269.185,"endTime":270.645,"body":"They're thinking about higher level"},{"startTime":270.645,"endTime":272.438,"body":"things like,"},{"startTime":270.645,"endTime":272.438,"body":"is this thing going to happen or not?"},{"startTime":272.438,"endTime":273.314,"body":"And we're going to be spending"},{"startTime":273.314,"endTime":276.526,"body":"too much money or not, like really"},{"startTime":273.314,"endTime":276.526,"body":"like bottom line type of things."},{"startTime":277.11,"endTime":280.113,"body":"So you have to come to them"},{"startTime":277.11,"endTime":280.113,"body":"with the thing they care about."},{"startTime":280.363,"endTime":283.283,"body":"Do you want some hands on support"},{"startTime":280.363,"endTime":283.283,"body":"for all of the topics I talk about on this"},{"startTime":283.283,"endTime":283.992,"body":"show?"},{"startTime":283.992,"endTime":287.453,"body":"Like a team expert who has worked"},{"startTime":283.992,"endTime":287.453,"body":"within tech giants like Apple and Google,"},{"startTime":287.453,"endTime":289.455,"body":"as well as small businesses on hand"},{"startTime":289.455,"endTime":291.666,"body":"to help you delegate"},{"startTime":289.455,"endTime":291.666,"body":"and get out of the weeds, handle"},{"startTime":291.666,"endTime":294.669,"body":"tough conversations with team members"},{"startTime":291.666,"endTime":294.669,"body":"within your hiring strategy,"},{"startTime":294.711,"endTime":297.13,"body":"and get your teams"},{"startTime":294.711,"endTime":297.13,"body":"to help bring in more revenue."},{"startTime":297.13,"endTime":301.342,"body":"Then it's time to sign up for my team"},{"startTime":297.13,"endTime":301.342,"body":"Whisper Consulting sprint for 90 days."},{"startTime":301.342,"endTime":302.844,"body":"You have me in your back pocket"},{"startTime":302.844,"endTime":306.014,"body":"to help you navigate any"},{"startTime":302.844,"endTime":306.014,"body":"and every issue happening on your team."},{"startTime":306.306,"endTime":309.017,"body":"DM me"},{"startTime":306.306,"endTime":309.017,"body":"the word Sprint on Instagram or email me"},{"startTime":309.017,"endTime":312.52,"body":"at hello@liagarvin.com"},{"startTime":309.017,"endTime":312.52,"body":"and let's build your unstoppable team."},{"startTime":312.937,"endTime":315.481,"body":"Let me give you me,"},{"startTime":312.937,"endTime":315.481,"body":"let me share a little story, okay,"},{"startTime":315.481,"endTime":319.319,"body":"of how I coached a manager in"},{"startTime":315.481,"endTime":319.319,"body":"a large tech company and how to do this."},{"startTime":319.319,"endTime":323.281,"body":"So she came to me and said, oh my God, my,"},{"startTime":319.319,"endTime":323.281,"body":"we need to get more resources"},{"startTime":323.281,"endTime":323.906,"body":"on this project"},{"startTime":323.906,"endTime":328.786,"body":"like we have for designers was a major,"},{"startTime":323.906,"endTime":328.786,"body":"major product in this in this tech company"},{"startTime":328.911,"endTime":333.624,"body":"that was had, I don't know,"},{"startTime":328.911,"endTime":333.624,"body":"was 4 to 5 designers, like 50 engineers."},{"startTime":333.624,"endTime":335.126,"body":"The ratios were really off."},{"startTime":335.126,"endTime":338.755,"body":"And she said if people are burning out"},{"startTime":335.126,"endTime":338.755,"body":"there, they're losing steam."},{"startTime":338.963,"endTime":340.006,"body":"Folks are calling in sick."},{"startTime":340.006,"endTime":343.634,"body":"If we lose a few team members, you know,"},{"startTime":340.006,"endTime":343.634,"body":"like this, whole products can go down."},{"startTime":343.843,"endTime":346.721,"body":"I got to go tell the engineering VP that,"},{"startTime":343.843,"endTime":346.721,"body":"you know, hey,"},{"startTime":346.721,"endTime":348.348,"body":"everyone's burned out people"},{"startTime":346.721,"endTime":348.348,"body":"to start quitting."},{"startTime":348.348,"endTime":350.933,"body":"And I said, gotta stop right there."},{"startTime":350.933,"endTime":355.396,"body":"This engineering VP, what he cares about"},{"startTime":350.933,"endTime":355.396,"body":"is, is this product going to ship or not?"},{"startTime":356.147,"endTime":356.939,"body":"That's what he cares about."},{"startTime":356.939,"endTime":358.524,"body":"He doesn't care about"},{"startTime":356.939,"endTime":358.524,"body":"if your team is happy or not."},{"startTime":358.524,"endTime":360.318,"body":"Sorry to say it. Like we've seen this."},{"startTime":360.318,"endTime":362.737,"body":"This person in action doesn't care."},{"startTime":362.737,"endTime":366.449,"body":"Now again, that's a different issue"},{"startTime":362.737,"endTime":366.449,"body":"that it's for another day."},{"startTime":366.449,"endTime":368.91,"body":"But we're talking about"},{"startTime":366.449,"endTime":368.91,"body":"what do what have we observed"},{"startTime":368.91,"endTime":371.871,"body":"this person's biggest priority"},{"startTime":368.91,"endTime":371.871,"body":"and it was shipping the product or not."},{"startTime":372.497,"endTime":375.625,"body":"So I said well instead of talking"},{"startTime":372.497,"endTime":375.625,"body":"about burnout and morale,"},{"startTime":375.708,"endTime":377.418,"body":"which are things"},{"startTime":375.708,"endTime":377.418,"body":"I love that you care about"},{"startTime":377.418,"endTime":379.128,"body":"and you are going to still focus on,"},{"startTime":379.128,"endTime":381.839,"body":"but we're going to frame it in"},{"startTime":379.128,"endTime":381.839,"body":"terms of what this guy cares about."},{"startTime":381.839,"endTime":384.634,"body":"And it was risks to the launch date"},{"startTime":384.634,"endTime":387.387,"body":"and we said, okay,"},{"startTime":384.634,"endTime":387.387,"body":"we have four people on the team."},{"startTime":387.387,"endTime":391.432,"body":"Each person is caring"},{"startTime":387.387,"endTime":391.432,"body":"25% of the capacity of the load."},{"startTime":392.266,"endTime":394.602,"body":"So if one person goes down,"},{"startTime":394.602,"endTime":399.315,"body":"we are already out of the gate,"},{"startTime":394.602,"endTime":399.315,"body":"can only deliver 75% of the deliverables."},{"startTime":399.315,"endTime":402.318,"body":"We're just like already unable"},{"startTime":399.315,"endTime":402.318,"body":"to finish the work."},{"startTime":402.485,"endTime":407.24,"body":"So we're asking for an additional resource"},{"startTime":402.485,"endTime":407.24,"body":"to mitigate the risk"},{"startTime":407.281,"endTime":412.161,"body":"to bring everyone's kind of ownership"},{"startTime":407.281,"endTime":412.161,"body":"load from 25% down to 20."},{"startTime":412.161,"endTime":415.915,"body":"And if we could get two resources,"},{"startTime":412.161,"endTime":415.915,"body":"we're really looking much better, right?"},{"startTime":415.915,"endTime":418.418,"body":"Because now we have a level of buffer"},{"startTime":415.915,"endTime":418.418,"body":"where people can load balance."},{"startTime":418.418,"endTime":421.17,"body":"If someone calls in sick,"},{"startTime":418.418,"endTime":421.17,"body":"if someone has a vacation, whatever it is"},{"startTime":421.17,"endTime":422.338,"body":"that we can get this done."},{"startTime":422.338,"endTime":425.425,"body":"So this is risk management purely."},{"startTime":426.008,"endTime":429.178,"body":"Now from his point,"},{"startTime":426.008,"endTime":429.178,"body":"he said, okay, I get it."},{"startTime":429.178,"endTime":430.972,"body":"And he gave her the resources right away."},{"startTime":430.972,"endTime":434.517,"body":"From her standpoint, getting more"},{"startTime":430.972,"endTime":434.517,"body":"resources was able to alleviate"},{"startTime":434.517,"endTime":437.812,"body":"the burnout and the stress and to show her"},{"startTime":434.517,"endTime":437.812,"body":"team, hey, I am covering you."},{"startTime":437.937,"endTime":439.564,"body":"I am making sure we're okay."},{"startTime":439.564,"endTime":442.567,"body":"So it really was a win win"},{"startTime":439.564,"endTime":442.567,"body":"because we were able to speak the language"},{"startTime":442.608,"endTime":445.736,"body":"of the person we were managing up to,"},{"startTime":442.608,"endTime":445.736,"body":"and then when she managed back down to her"},{"startTime":445.736,"endTime":448.239,"body":"team, she said, hey, I went"},{"startTime":445.736,"endTime":448.239,"body":"and I fought for these resources."},{"startTime":448.239,"endTime":450.158,"body":"Like, I really hear what you're saying."},{"startTime":450.158,"endTime":450.825,"body":"And so again,"},{"startTime":450.825,"endTime":454.162,"body":"this conversation is not about like,"},{"startTime":450.825,"endTime":454.162,"body":"how do we get senior executives"},{"startTime":454.162,"endTime":455.913,"body":"in our companies"},{"startTime":454.162,"endTime":455.913,"body":"to care more about morale?"},{"startTime":455.913,"endTime":456.956,"body":"Okay, that's for another day."},{"startTime":456.956,"endTime":459.333,"body":"And I"},{"startTime":456.956,"endTime":459.333,"body":"and I do do a lot of work on that too."},{"startTime":459.333,"endTime":462.295,"body":"But this is about how you"},{"startTime":459.333,"endTime":462.295,"body":"when you're in a position"},{"startTime":462.295,"endTime":465.381,"body":"of feeling squeezed,"},{"startTime":462.295,"endTime":465.381,"body":"how do you communicate really the needs."},{"startTime":465.381,"endTime":467.633,"body":"And that's all about risk management."},{"startTime":467.633,"endTime":470.386,"body":"And it's all about, you know,"},{"startTime":467.633,"endTime":470.386,"body":"framing in terms of pros and cons."},{"startTime":470.386,"endTime":471.512,"body":"What does that person care about?"},{"startTime":471.512,"endTime":473.431,"body":"What have you already tried?"},{"startTime":473.431,"endTime":475.391,"body":"Right. Really I understand."},{"startTime":475.391,"endTime":476.809,"body":"And again I said it."},{"startTime":476.809,"endTime":479.52,"body":"I get so emotionally invested in my team"},{"startTime":479.52,"endTime":482.773,"body":"and like their morale"},{"startTime":479.52,"endTime":482.773,"body":"that I can bring that right."},{"startTime":482.94,"endTime":485.276,"body":"Like, you know, I'm living it with them."},{"startTime":485.276,"endTime":488.821,"body":"But I have found that"},{"startTime":485.276,"endTime":488.821,"body":"that heightened emotional state,"},{"startTime":488.821,"endTime":491.824,"body":"it actually doesn't allow you"},{"startTime":488.821,"endTime":491.824,"body":"to kind of often it doesn't."},{"startTime":491.824,"endTime":492.533,"body":"A lot of you explain"},{"startTime":492.533,"endTime":496.954,"body":"what you're actually asking for,"},{"startTime":492.533,"endTime":496.954,"body":"and you're asking for this risk"},{"startTime":496.954,"endTime":501.083,"body":"that you foresee that you're feeling"},{"startTime":496.954,"endTime":501.083,"body":"and living and breathing to be lessened."},{"startTime":501.667,"endTime":505.421,"body":"And that can be done through more people,"},{"startTime":501.667,"endTime":505.421,"body":"more budget, a change in the schedule"},{"startTime":505.421,"endTime":506.214,"body":"and things like that."},{"startTime":506.214,"endTime":510.259,"body":"And those are very rational asks"},{"startTime":506.214,"endTime":510.259,"body":"and when you when you kind of tease apart"},{"startTime":510.343,"endTime":514.055,"body":"the emotions from the rational needs,"},{"startTime":510.343,"endTime":514.055,"body":"now you can have a conversation"},{"startTime":514.055,"endTime":515.848,"body":"where you're kind of talking"},{"startTime":514.055,"endTime":515.848,"body":"about trade offs"},{"startTime":515.848,"endTime":518.851,"body":"and it just goes a lot better,"},{"startTime":515.848,"endTime":518.851,"body":"look a lot more smoothly."},{"startTime":518.935,"endTime":522.522,"body":"Okay, so that is my strategy"},{"startTime":518.935,"endTime":522.522,"body":"for managing up, talking about the risks,"},{"startTime":522.522,"endTime":523.523,"body":"mitigating the risks,"},{"startTime":523.523,"endTime":527.026,"body":"really in terms of what that leader"},{"startTime":523.523,"endTime":527.026,"body":"that you're talking to cares about."},{"startTime":527.318,"endTime":531.447,"body":"And again, it could be similar"},{"startTime":527.318,"endTime":531.447,"body":"if you are a business owner or a founder"},{"startTime":531.447,"endTime":535.618,"body":"and you're talking to your investors"},{"startTime":531.447,"endTime":535.618,"body":"or you're talking to the VC"},{"startTime":535.618,"endTime":536.536,"body":"that you work with, right?"},{"startTime":536.536,"endTime":539.956,"body":"Whoever it is and, and your board"},{"startTime":540.373,"endTime":544.043,"body":"framing things in terms"},{"startTime":540.373,"endTime":544.043,"body":"of what their biggest concern is"},{"startTime":544.21,"endTime":547.63,"body":"and then the risks and the trade offs,"},{"startTime":544.21,"endTime":547.63,"body":"that is going to get you so much further."},{"startTime":547.797,"endTime":548.756,"body":"All right."},{"startTime":548.756,"endTime":551.634,"body":"And and I am so excited"},{"startTime":548.756,"endTime":551.634,"body":"to share of the new manager playbook"},{"startTime":551.634,"endTime":556.013,"body":"comes down to January 27th"},{"startTime":551.634,"endTime":556.013,"body":"where I talk about all these things right."},{"startTime":556.013,"endTime":560.601,"body":"How do you navigate feedback and set"},{"startTime":556.013,"endTime":560.601,"body":"expectations and deal with conflict"},{"startTime":560.601,"endTime":563.604,"body":"and have that not have to have"},{"startTime":560.601,"endTime":563.604,"body":"that conversation about your team"},{"startTime":563.604,"endTime":565.314,"body":"every promotion every two weeks? Right."},{"startTime":565.314,"endTime":567.149,"body":"Like these"},{"startTime":565.314,"endTime":567.149,"body":"are the things that we have to wrestle"},{"startTime":567.149,"endTime":569.819,"body":"with in order to really feel"},{"startTime":567.149,"endTime":569.819,"body":"like we're setting up our team well,"},{"startTime":569.819,"endTime":572.071,"body":"but that this whole managing thing"},{"startTime":569.819,"endTime":572.071,"body":"is a lot easier."},{"startTime":572.071,"endTime":574.073,"body":"Okay, so that comes out January 27th."},{"startTime":574.073,"endTime":576.033,"body":"I am so excited to share with that"},{"startTime":574.073,"endTime":576.033,"body":"with you."},{"startTime":576.033,"endTime":579.036,"body":"Head to liagarvin.com/newbook"},{"startTime":579.036,"endTime":581.956,"body":"to get on the list for exclusive updates"},{"startTime":579.036,"endTime":581.956,"body":"related to launch."},{"startTime":581.956,"endTime":583.082,"body":"So you're not going to want to miss that,"},{"startTime":583.082,"endTime":583.583,"body":"but I'm going to give out"},{"startTime":583.583,"endTime":586.877,"body":"a lot of freebies, tools, tricks, things"},{"startTime":583.583,"endTime":586.877,"body":"that are not even in the book."},{"startTime":587.461,"endTime":589.005,"body":"All right. See you next time."},{"startTime":589.005,"endTime":590.214,"body":"That's all I have for today."},{"startTime":590.214,"endTime":593.175,"body":"Thank you so much for tuning in"},{"startTime":590.214,"endTime":593.175,"body":"to the Managing Made Simple podcast,"},{"startTime":593.175,"endTime":596.053,"body":"where my goal is to demystify"},{"startTime":593.175,"endTime":596.053,"body":"the job of people management"},{"startTime":596.053,"endTime":599.056,"body":"so that together we can make the workplace"},{"startTime":596.053,"endTime":599.056,"body":"somewhere everyone can thrive."},{"startTime":599.098,"endTime":600.641,"body":"With that said, let's spread the word."},{"startTime":600.641,"endTime":603.603,"body":"If you love this episode, please pass it"},{"startTime":600.641,"endTime":603.603,"body":"along to someone who might benefit"},{"startTime":603.603,"endTime":604.729,"body":"from it. See you next time."}]}