{"version":"1.0.0","segments":[{"startTime":0.0,"endTime":0.834,"body":"We all want our"},{"startTime":0.834,"endTime":4.713,"body":"team members to know they have a path"},{"startTime":0.834,"endTime":4.713,"body":"to achieve all their career goals, right?"},{"startTime":4.713,"endTime":7.757,"body":"Go anywhere they want to go"},{"startTime":4.713,"endTime":7.757,"body":"and they kind of need"},{"startTime":7.757,"endTime":10.802,"body":"to do the job they signed up for"},{"startTime":7.757,"endTime":10.802,"body":"until they get to that point."},{"startTime":10.969,"endTime":13.138,"body":"Welcome to the Managing Made"},{"startTime":10.969,"endTime":13.138,"body":"Simple podcast,"},{"startTime":13.138,"endTime":16.933,"body":"where you get a masterclass in managing"},{"startTime":13.138,"endTime":16.933,"body":"your team with ease in 15 minutes or less."},{"startTime":17.267,"endTime":20.186,"body":"I'm Lia Garvin,"},{"startTime":17.267,"endTime":20.186,"body":"your host and team operations consultant"},{"startTime":20.186,"endTime":23.189,"body":"for this show am I programs"},{"startTime":20.186,"endTime":23.189,"body":"with small businesses and corporate teams."},{"startTime":23.273,"endTime":27.068,"body":"I condense a decade of experience driving"},{"startTime":23.273,"endTime":27.068,"body":"team operations in some of the most"},{"startTime":27.068,"endTime":30.655,"body":"influential companies in tech"},{"startTime":27.068,"endTime":30.655,"body":"into strategies to save you time money."},{"startTime":30.78,"endTime":33.491,"body":"Most of all, stress"},{"startTime":30.78,"endTime":33.491,"body":"doesn't matter if you're a business owner"},{"startTime":33.491,"endTime":36.453,"body":"who realize that running a team"},{"startTime":33.491,"endTime":36.453,"body":"isn't as easy as you thought it would be."},{"startTime":36.453,"endTime":39.289,"body":"Are a new manager learning the ropes,"},{"startTime":36.453,"endTime":39.289,"body":"or are a seasoned manager"},{"startTime":39.289,"endTime":40.331,"body":"ready to up their game?"},{"startTime":40.331,"endTime":43.209,"body":"Everyone is welcome to hang out"},{"startTime":40.331,"endTime":43.209,"body":"with managing Made Simple."},{"startTime":43.209,"endTime":45.712,"body":"From conflicts"},{"startTime":43.209,"endTime":45.712,"body":"to feedback to delegating and more."},{"startTime":45.712,"endTime":48.882,"body":"We leave no stone unturned when it comes"},{"startTime":45.712,"endTime":48.882,"body":"to what makes us love managing."},{"startTime":48.882,"endTime":51.593,"body":"Kind of hate it and everything in between."},{"startTime":48.882,"endTime":51.593,"body":"Let's go."},{"startTime":51.593,"endTime":53.344,"body":"Welcome back to the show."},{"startTime":53.344,"endTime":56.347,"body":"So We all want our team members to know"},{"startTime":53.344,"endTime":56.347,"body":"they have a path"},{"startTime":56.347,"endTime":58.433,"body":"to achieve all their career goals, right?"},{"startTime":58.433,"endTime":61.478,"body":"Go anywhere they want to go"},{"startTime":58.433,"endTime":61.478,"body":"and they kind of need"},{"startTime":61.478,"endTime":64.522,"body":"to do the job they signed up for"},{"startTime":61.478,"endTime":64.522,"body":"until they get to that point."},{"startTime":64.731,"endTime":68.985,"body":"And so that's what I want to talk about"},{"startTime":64.731,"endTime":68.985,"body":"today, is how to motivate your team member"},{"startTime":68.985,"endTime":72.447,"body":"to continue to do their job"},{"startTime":68.985,"endTime":72.447,"body":"when they are reaching for the next thing."},{"startTime":73.114,"endTime":77.202,"body":"Now, this is something that I experienced"},{"startTime":73.114,"endTime":77.202,"body":"firsthand working in the corporate world"},{"startTime":77.202,"endTime":80.538,"body":"when in one of the tech companies"},{"startTime":77.202,"endTime":80.538,"body":"that I worked at,"},{"startTime":80.83,"endTime":85.168,"body":"you had to demonstrate proficiency"},{"startTime":80.83,"endTime":85.168,"body":"at that next level before even trying"},{"startTime":85.168,"endTime":88.421,"body":"to get a promotion like you had to show,"},{"startTime":85.168,"endTime":88.421,"body":"oh, I've been doing this already."},{"startTime":88.671,"endTime":91.299,"body":"And that is the case"},{"startTime":88.671,"endTime":91.299,"body":"in many other companies."},{"startTime":91.299,"endTime":94.302,"body":"And I think that right"},{"startTime":91.299,"endTime":94.302,"body":"there is where the rub happens."},{"startTime":94.427,"endTime":98.139,"body":"And what I saw"},{"startTime":94.427,"endTime":98.139,"body":"all the time as a manager was my team"},{"startTime":98.139,"endTime":101.976,"body":"members would say, well,"},{"startTime":98.139,"endTime":101.976,"body":"you know, I'm reaching for the promotion."},{"startTime":101.976,"endTime":103.019,"body":"I want to go to the next level."},{"startTime":103.019,"endTime":104.354,"body":"I don't want to do this set of work"},{"startTime":104.354,"endTime":106.147,"body":"that I'm supposed to be doing"},{"startTime":104.354,"endTime":106.147,"body":"at this current level."},{"startTime":106.147,"endTime":107.482,"body":"I got to do this better, staff."},{"startTime":107.482,"endTime":109.15,"body":"I got to do this higher impact stuff."},{"startTime":109.15,"endTime":110.902,"body":"I got to do this more important stuff."},{"startTime":110.902,"endTime":113.113,"body":"And then I'm sitting there as a manager"},{"startTime":110.902,"endTime":113.113,"body":"like, well,"},{"startTime":113.113,"endTime":114.572,"body":"who's going to do the other job?"},{"startTime":114.572,"endTime":117.45,"body":"Like, I need you to do that stuff first."},{"startTime":117.45,"endTime":120.912,"body":"And this kind of conundrum, it's"},{"startTime":117.45,"endTime":120.912,"body":"actually something that I talk about"},{"startTime":120.912,"endTime":124.415,"body":"in my new book, The New Manager Playbook,"},{"startTime":120.912,"endTime":124.415,"body":"coming out on January 27th."},{"startTime":124.749,"endTime":125.708,"body":"And if you're listening to this"},{"startTime":125.708,"endTime":128.211,"body":"and it's already come out"},{"startTime":125.708,"endTime":128.211,"body":"that it's available on Amazon."},{"startTime":128.211,"endTime":132.966,"body":"And what I talk about is oftentimes"},{"startTime":128.211,"endTime":132.966,"body":"this actually comes down to both"},{"startTime":132.966,"endTime":135.969,"body":"a little bit of expectation setting,"},{"startTime":132.966,"endTime":135.969,"body":"but it kind of comes down to trust."},{"startTime":136.511,"endTime":140.974,"body":"Because if your team member doesn't trust"},{"startTime":136.511,"endTime":140.974,"body":"that you're not going to set goals,"},{"startTime":141.391,"endTime":141.808,"body":"that you're going"},{"startTime":141.808,"endTime":145.478,"body":"to go to bat for them for a promotion"},{"startTime":141.808,"endTime":145.478,"body":"and really be an advocate for you,"},{"startTime":145.728,"endTime":148.731,"body":"they're really going"},{"startTime":145.728,"endTime":148.731,"body":"to want to do those next level things"},{"startTime":148.773,"endTime":150.692,"body":"because they're going to feel like"},{"startTime":148.773,"endTime":150.692,"body":"they have to prove it."},{"startTime":150.692,"endTime":152.235,"body":"Now let me give you an example."},{"startTime":152.235,"endTime":154.779,"body":"So let's say you are I'm"},{"startTime":154.779,"endTime":158.575,"body":"just going to use my own background"},{"startTime":154.779,"endTime":158.575,"body":"because it comes readily for me."},{"startTime":158.867,"endTime":163.955,"body":"So let's say you're managing a project"},{"startTime":158.867,"endTime":163.955,"body":"manager or program manager, someone that's"},{"startTime":163.955,"endTime":167.792,"body":"kind of coordinating schedules"},{"startTime":163.955,"endTime":167.792,"body":"or deliverables, things like that."},{"startTime":168.543,"endTime":172.964,"body":"And that person,"},{"startTime":168.543,"endTime":172.964,"body":"the expectation of their current role"},{"startTime":172.964,"endTime":176.009,"body":"is that they are really"},{"startTime":172.964,"endTime":176.009,"body":"in a more tactical role."},{"startTime":176.009,"endTime":178.261,"body":"So they are setting up the schedules,"},{"startTime":176.009,"endTime":178.261,"body":"they're communicating."},{"startTime":178.261,"endTime":180.638,"body":"Those are tracking actions."},{"startTime":178.261,"endTime":180.638,"body":"Maybe they're taking notes and meeting."},{"startTime":180.638,"endTime":181.139,"body":"Maybe,"},{"startTime":181.139,"endTime":182.515,"body":"you know, they're like kind of an earlier"},{"startTime":182.515,"endTime":184.684,"body":"career person"},{"startTime":182.515,"endTime":184.684,"body":"and that's what they're doing or,"},{"startTime":184.684,"endTime":187.896,"body":"you know, and, and and they're really"},{"startTime":184.684,"endTime":187.896,"body":"reaching to get to the next level."},{"startTime":188.563,"endTime":191.107,"body":"Now, the next level would be demonstrating"},{"startTime":188.563,"endTime":191.107,"body":"a lot more leadership."},{"startTime":191.107,"endTime":196.988,"body":"Maybe they're setting up systems for, the"},{"startTime":191.107,"endTime":196.988,"body":"schedule and work tracking and actions."},{"startTime":196.988,"endTime":200.116,"body":"But but they're not in the day to day"},{"startTime":196.988,"endTime":200.116,"body":"okay."},{"startTime":200.116,"endTime":201.784,"body":"So this person's going for that promotion."},{"startTime":201.784,"endTime":204.412,"body":"They say to you, well,"},{"startTime":201.784,"endTime":204.412,"body":"I want to be doing more that leadership."},{"startTime":204.412,"endTime":205.205,"body":"I want to set up the system."},{"startTime":205.205,"endTime":207.749,"body":"But well, if I get too far in the weeds"},{"startTime":207.749,"endTime":210.752,"body":"with some of the note"},{"startTime":207.749,"endTime":210.752,"body":"taking in the action, tracking, like,"},{"startTime":211.002,"endTime":213.963,"body":"what if you say, I didn't do"},{"startTime":211.002,"endTime":213.963,"body":"enough of that next level stuff?"},{"startTime":214.422,"endTime":217.508,"body":"Now, this is something that a lot"},{"startTime":214.422,"endTime":217.508,"body":"of our team members worry in their minds,"},{"startTime":217.508,"endTime":220.887,"body":"and they try to safeguard it"},{"startTime":217.508,"endTime":220.887,"body":"by stopping doing the first job."},{"startTime":221.221,"endTime":224.057,"body":"They actually kind of step away and leave"},{"startTime":221.221,"endTime":224.057,"body":"some of their current responsibilities"},{"startTime":224.057,"endTime":227.769,"body":"unfinished, which which puts you"},{"startTime":224.057,"endTime":227.769,"body":"in a tough spot as a manager."},{"startTime":228.353,"endTime":231.689,"body":"So instead of letting that happen"},{"startTime":228.353,"endTime":231.689,"body":"as you are meeting"},{"startTime":231.689,"endTime":235.276,"body":"with your team members and having career,"},{"startTime":231.689,"endTime":235.276,"body":"they talk with their goals."},{"startTime":235.276,"endTime":238.279,"body":"I talk about all of this"},{"startTime":235.276,"endTime":238.279,"body":"and the importance of this and and share"},{"startTime":238.571,"endTime":241.241,"body":"exercises and tools"},{"startTime":238.571,"endTime":241.241,"body":"for how to have these conversations"},{"startTime":241.241,"endTime":244.035,"body":"in the new manager playbook."},{"startTime":241.241,"endTime":244.035,"body":"So don't worry, I got you covered."},{"startTime":244.035,"endTime":249.332,"body":"What you want to do"},{"startTime":244.035,"endTime":249.332,"body":"is, is talk about this dichotomy."},{"startTime":249.332,"endTime":251.417,"body":"How do you support them"},{"startTime":249.332,"endTime":251.417,"body":"in doing their role"},{"startTime":251.417,"endTime":254.42,"body":"while also demonstrating competency"},{"startTime":251.417,"endTime":254.42,"body":"in the next level?"},{"startTime":254.545,"endTime":255.672,"body":"This is totally doable."},{"startTime":255.672,"endTime":258.841,"body":"You have to have that conversation,"},{"startTime":255.672,"endTime":258.841,"body":"and then they have to trust"},{"startTime":258.967,"endTime":261.636,"body":"that you're going to back them up"},{"startTime":258.967,"endTime":261.636,"body":"and they're going to trust you"},{"startTime":261.636,"endTime":263.888,"body":"because you brought it up"},{"startTime":261.636,"endTime":263.888,"body":"and you had that conversation."},{"startTime":263.888,"endTime":266.349,"body":"So you demonstrated, hey,"},{"startTime":263.888,"endTime":266.349,"body":"this is on my radar,"},{"startTime":266.349,"endTime":267.642,"body":"and it's happened to me before,"},{"startTime":267.642,"endTime":270.645,"body":"and I and I want to make sure"},{"startTime":267.642,"endTime":270.645,"body":"to safeguard you from that."},{"startTime":270.728,"endTime":274.899,"body":"Now, I'll say firsthand,"},{"startTime":270.728,"endTime":274.899,"body":"this again, is something I know I wrestled"},{"startTime":274.899,"endTime":279.362,"body":"with when I was reaching for promotions,"},{"startTime":274.899,"endTime":279.362,"body":"and feeling like, well,"},{"startTime":279.612,"endTime":283.032,"body":"how do I do all of this"},{"startTime":279.612,"endTime":283.032,"body":"without not having to do two jobs?"},{"startTime":283.283,"endTime":283.533,"body":"Right?"},{"startTime":283.533,"endTime":286.035,"body":"So this might be something"},{"startTime":283.533,"endTime":286.035,"body":"that your team members are worried too,"},{"startTime":286.035,"endTime":290.373,"body":"is, well, I want to grow, but I'm worried"},{"startTime":286.035,"endTime":290.373,"body":"I'm going to get stretched too thin"},{"startTime":290.373,"endTime":293.376,"body":"and not be able to sustain this"},{"startTime":290.373,"endTime":293.376,"body":"at the next level."},{"startTime":293.418,"endTime":296.963,"body":"So you want your team members to feel like"},{"startTime":293.418,"endTime":296.963,"body":"you are also aware of that."},{"startTime":296.963,"endTime":299.966,"body":"And then that builds trust"},{"startTime":296.963,"endTime":299.966,"body":"and then that builds that follow through."},{"startTime":300.216,"endTime":303.344,"body":"Did you know that I do team workshops"},{"startTime":300.216,"endTime":303.344,"body":"on all of the stuff that I talk"},{"startTime":303.344,"endTime":306.556,"body":"about on this show with large companies"},{"startTime":303.344,"endTime":306.556,"body":"like Google, and also with startups"},{"startTime":306.556,"endTime":310.101,"body":"and small businesses like marketing"},{"startTime":306.556,"endTime":310.101,"body":"agencies, law firms and men's bars."},{"startTime":310.476,"endTime":313.479,"body":"Whether it's making those feedback"},{"startTime":310.476,"endTime":313.479,"body":"conversations a little less awkward,"},{"startTime":313.73,"endTime":316.482,"body":"how to support your team"},{"startTime":313.73,"endTime":316.482,"body":"through all of the change and uncertainty"},{"startTime":316.482,"endTime":319.11,"body":"making us all, well,"},{"startTime":316.482,"endTime":319.11,"body":"a little on edge right now,"},{"startTime":319.11,"endTime":321.279,"body":"or delegating to empower your team"},{"startTime":319.11,"endTime":321.279,"body":"to step up."},{"startTime":321.279,"endTime":324.49,"body":"As owners, I come into your teams"},{"startTime":321.279,"endTime":324.49,"body":"and give you the tools you need to wrestle"},{"startTime":324.49,"endTime":327.493,"body":"with all this tough stuff"},{"startTime":324.49,"endTime":327.493,"body":"and feel like you've got it handled."},{"startTime":327.702,"endTime":331.08,"body":"Reach out at hello@liagarvin.com,"},{"startTime":327.702,"endTime":331.08,"body":"or pass my info"},{"startTime":331.08,"endTime":332.874,"body":"along to the decision maker"},{"startTime":331.08,"endTime":332.874,"body":"in your company."},{"startTime":332.874,"endTime":335.877,"body":"And let's make all this team stuff easier"},{"startTime":332.874,"endTime":335.877,"body":"and a lot more fun."},{"startTime":336.085,"endTime":338.88,"body":"So let me take an example"},{"startTime":336.085,"endTime":338.88,"body":"of that project manager"},{"startTime":338.88,"endTime":340.298,"body":"that's trying to work"},{"startTime":340.298,"endTime":343.676,"body":"at the more system level, but still does"},{"startTime":340.298,"endTime":343.676,"body":"have to be more tactical for now."},{"startTime":344.093,"endTime":345.803,"body":"So here's how you might approach"},{"startTime":344.093,"endTime":345.803,"body":"that conversation."},{"startTime":345.803,"endTime":350.516,"body":"You might say, okay, so you know, you"},{"startTime":345.803,"endTime":350.516,"body":"as you're setting up the strategy for this"},{"startTime":350.516,"endTime":351.726,"body":"in the systems, you"},{"startTime":351.726,"endTime":354.854,"body":"because you don't have a team leader,"},{"startTime":351.726,"endTime":354.854,"body":"you also need to implement it, okay?"},{"startTime":354.854,"endTime":356.522,"body":"You have to be doing that tactic work."},{"startTime":356.522,"endTime":360.693,"body":"But when I get into that conversation with"},{"startTime":356.522,"endTime":360.693,"body":"other managers to talk about promotion"},{"startTime":360.693,"endTime":364.447,"body":"or in a talent review or wherever, I'm"},{"startTime":360.693,"endTime":364.447,"body":"advocating for your promotion, let's say"},{"startTime":364.447,"endTime":368.451,"body":"if there's a committee or governing body"},{"startTime":364.447,"endTime":368.451,"body":"or whatever, I'm going to talk"},{"startTime":368.451,"endTime":372.538,"body":"about how that tactic will work,"},{"startTime":368.451,"endTime":372.538,"body":"really enable you to prove out the system."},{"startTime":372.747,"endTime":374.54,"body":"And that was where the leadership"},{"startTime":372.747,"endTime":374.54,"body":"was happening."},{"startTime":374.54,"endTime":376.125,"body":"You were really demonstrating"},{"startTime":376.125,"endTime":378.711,"body":"readiness for the next level"},{"startTime":376.125,"endTime":378.711,"body":"because you set the system"},{"startTime":378.711,"endTime":381.714,"body":"and you safeguard it in future,"},{"startTime":378.711,"endTime":381.714,"body":"proofed it by also testing it."},{"startTime":381.714,"endTime":381.964,"body":"Right."},{"startTime":381.964,"endTime":384.634,"body":"So that's what my commitment is to you"},{"startTime":381.964,"endTime":384.634,"body":"is that, hey,"},{"startTime":384.634,"endTime":386.386,"body":"you, at the moment"},{"startTime":384.634,"endTime":386.386,"body":"you're going to have to do the actual"},{"startTime":386.386,"endTime":388.888,"body":"work, but you also get the opportunity"},{"startTime":386.386,"endTime":388.888,"body":"to build the system."},{"startTime":388.888,"endTime":391.432,"body":"And that's really where"},{"startTime":388.888,"endTime":391.432,"body":"I'm going to focus my energy."},{"startTime":391.432,"endTime":395.269,"body":"Me communicating that to my team"},{"startTime":391.432,"endTime":395.269,"body":"member shows them, okay, you see the value"},{"startTime":395.269,"endTime":397.397,"body":"and you're not going to pigeonhole"},{"startTime":395.269,"endTime":397.397,"body":"me and say, well,"},{"startTime":397.397,"endTime":399.023,"body":"you spend too much your time note taking."},{"startTime":399.023,"endTime":400.274,"body":"You're not going to get that promotion."},{"startTime":400.274,"endTime":403.903,"body":"When I asked you to do the note taking"},{"startTime":400.274,"endTime":403.903,"body":"because it was your job or whatever,"},{"startTime":403.903,"endTime":405.071,"body":"that thing was."},{"startTime":405.071,"endTime":407.824,"body":"So again, this is something"},{"startTime":407.824,"endTime":411.327,"body":"that we can really safeguard"},{"startTime":407.824,"endTime":411.327,"body":"by having that open conversation."},{"startTime":411.369,"endTime":415.248,"body":"This is literally team"},{"startTime":411.369,"endTime":415.248,"body":"whispering, you know, at its finest,"},{"startTime":415.706,"endTime":417.083,"body":"talking to your team members,"},{"startTime":417.083,"endTime":420.128,"body":"foreseeing and anticipating"},{"startTime":417.083,"endTime":420.128,"body":"the concerns that they might have,"},{"startTime":420.753,"endTime":423.798,"body":"and thinking, if I was in your position,"},{"startTime":420.753,"endTime":423.798,"body":"what might I be worried about?"},{"startTime":424.215,"endTime":427.093,"body":"Well, I'd be worried that I'm never going"},{"startTime":424.215,"endTime":427.093,"body":"to get to that next level from stuck"},{"startTime":427.093,"endTime":427.635,"body":"in this current."},{"startTime":427.635,"endTime":428.97,"body":"When doing all these things,"},{"startTime":428.97,"endTime":431.764,"body":"I'm going to be worried about load"},{"startTime":428.97,"endTime":431.764,"body":"balancing and time management."},{"startTime":431.764,"endTime":432.557,"body":"I'm going to be worried."},{"startTime":432.557,"endTime":435.56,"body":"Is my manager telling the right story"},{"startTime":432.557,"endTime":435.56,"body":"about the impact I'm making?"},{"startTime":435.852,"endTime":438.771,"body":"When you come forward and say, I know all"},{"startTime":438.771,"endTime":442.024,"body":"this is on your radar, and here's"},{"startTime":438.771,"endTime":442.024,"body":"what I'm doing to help you get there."},{"startTime":442.358,"endTime":447.113,"body":"Gosh, like so much trust is built"},{"startTime":442.358,"endTime":447.113,"body":"and so much loyalty to doing that."},{"startTime":447.113,"endTime":449.031,"body":"And your team member has the"},{"startTime":449.031,"endTime":451.951,"body":"they have more resilience to"},{"startTime":449.031,"endTime":451.951,"body":"if it takes a little bit longer. Right."},{"startTime":451.951,"endTime":453.744,"body":"I think a lot of times we're working"},{"startTime":453.744,"endTime":456.247,"body":"with our team members for promotion"},{"startTime":453.744,"endTime":456.247,"body":"and it can't happen overnight."},{"startTime":456.247,"endTime":458.207,"body":"It can't happen"},{"startTime":456.247,"endTime":458.207,"body":"maybe in the next six months,"},{"startTime":458.207,"endTime":459.5,"body":"depending on business need"},{"startTime":459.5,"endTime":462.712,"body":"or you know, budgets or whatever,"},{"startTime":459.5,"endTime":462.712,"body":"like it may be a year or two."},{"startTime":463.129,"endTime":465.715,"body":"And so talking about this plan"},{"startTime":463.129,"endTime":465.715,"body":"that you have for them"},{"startTime":465.715,"endTime":468.718,"body":"and how you are looking out"},{"startTime":465.715,"endTime":468.718,"body":"for their best interests."},{"startTime":468.801,"endTime":470.303,"body":"This is going to help them trust"},{"startTime":470.303,"endTime":473.389,"body":"you and keep doing that work, even if the"},{"startTime":470.303,"endTime":473.389,"body":"time horizon is a little bit longer."},{"startTime":474.14,"endTime":474.39,"body":"All right."},{"startTime":474.39,"endTime":478.227,"body":"So this is how we motivate our teams"},{"startTime":474.39,"endTime":478.227,"body":"to keep doing that"},{"startTime":478.227,"endTime":481.23,"body":"job even as they're reaching for that"},{"startTime":478.227,"endTime":481.23,"body":"next step."},{"startTime":481.272,"endTime":483.441,"body":"This is something that comes up a lot."},{"startTime":483.441,"endTime":485.902,"body":"And I think we don't maybe"},{"startTime":483.441,"endTime":485.902,"body":"realize it's even happening."},{"startTime":485.902,"endTime":488.237,"body":"We're just like, why is it"},{"startTime":485.902,"endTime":488.237,"body":"my team member doing their job anymore?"},{"startTime":488.237,"endTime":489.822,"body":"Like what's going on?"},{"startTime":489.822,"endTime":492.992,"body":"And it might be this, okay, so that's why"},{"startTime":489.822,"endTime":492.992,"body":"I want to talk about this day."},{"startTime":493.201,"endTime":497.747,"body":"And it is solved again by having these"},{"startTime":493.201,"endTime":497.747,"body":"open conversations, being really proactive"},{"startTime":497.955,"endTime":502.084,"body":"and talking about how you're going"},{"startTime":497.955,"endTime":502.084,"body":"to advocate for them, really operating"},{"startTime":502.084,"endTime":505.254,"body":"that next level and what you still expect"},{"startTime":502.084,"endTime":505.254,"body":"to be doing at this level"},{"startTime":505.546,"endTime":509.509,"body":"and make it clear, hey, like you can't"},{"startTime":505.546,"endTime":509.509,"body":"abandon your your primary job otherwise"},{"startTime":509.634,"endTime":511.511,"body":"there's no conversation around a promotion"},{"startTime":511.511,"endTime":513.513,"body":"because you won't have been doing any job."},{"startTime":513.513,"endTime":514.555,"body":"You need to be excelling."},{"startTime":514.555,"endTime":517.6,"body":"You'll be crushing at this job,"},{"startTime":514.555,"endTime":517.6,"body":"adding the next level."},{"startTime":517.767,"endTime":519.352,"body":"But you can't leave this uncovered."},{"startTime":519.352,"endTime":522.563,"body":"And again, setting that expectation"},{"startTime":519.352,"endTime":522.563,"body":"and making it really clear that,"},{"startTime":522.939,"endTime":525.858,"body":"you know, both of these things"},{"startTime":522.939,"endTime":525.858,"body":"are part of that acceleration path."},{"startTime":525.858,"endTime":528.653,"body":"It makes sense to people when you say it,"},{"startTime":525.858,"endTime":528.653,"body":"but I think sometimes"},{"startTime":528.653,"endTime":531.656,"body":"we don't say it and there's confusion"},{"startTime":528.653,"endTime":531.656,"body":"there."},{"startTime":531.822,"endTime":535.826,"body":"Have the conversation"},{"startTime":531.822,"endTime":535.826,"body":"and you will see these little assumptions"},{"startTime":535.826,"endTime":538.371,"body":"and jumping to conclusions, things,"},{"startTime":535.826,"endTime":538.371,"body":"they just start to fall away."},{"startTime":538.371,"endTime":538.621,"body":"All right."},{"startTime":538.621,"endTime":541.707,"body":"So I cannot wait to talk through this"},{"startTime":538.621,"endTime":541.707,"body":"in more detail in my book,"},{"startTime":541.707,"endTime":544.71,"body":"New Manager Playbook, coming out"},{"startTime":541.707,"endTime":544.71,"body":"January 27th."},{"startTime":544.835,"endTime":547.838,"body":"Again, if if you already listen to this,"},{"startTime":544.835,"endTime":547.838,"body":"that time passes on Amazon"},{"startTime":547.964,"endTime":550.716,"body":"and if this is something that you want"},{"startTime":547.964,"endTime":550.716,"body":"a little bit more support"},{"startTime":550.716,"endTime":552.677,"body":"on how to frame these conversations,"},{"startTime":552.677,"endTime":556.055,"body":"how did your team really in that right"},{"startTime":552.677,"endTime":556.055,"body":"headspace around this kind of thing,"},{"startTime":556.055,"endTime":558.266,"body":"or on their growth plan or on career"},{"startTime":556.055,"endTime":558.266,"body":"journeys?"},{"startTime":558.266,"endTime":560.81,"body":"Send me an email hello@liagarvin.com."},{"startTime":560.81,"endTime":562.103,"body":"This is the kind of stuff I work"},{"startTime":562.103,"endTime":566.023,"body":"with managers every day,"},{"startTime":562.103,"endTime":566.023,"body":"either one on one or in a team workshop."},{"startTime":566.023,"endTime":569.026,"body":"And it's really, really powerful"},{"startTime":566.023,"endTime":569.026,"body":"to get all these things out in the open,"},{"startTime":569.026,"endTime":571.946,"body":"talk through them, set"},{"startTime":569.026,"endTime":571.946,"body":"some working norms potentially,"},{"startTime":571.946,"endTime":575.366,"body":"and figure out, hey, here is here's"},{"startTime":571.946,"endTime":575.366,"body":"how we're going to be successful together."},{"startTime":575.366,"endTime":578.327,"body":"So if you want some hands on support"},{"startTime":575.366,"endTime":578.327,"body":"for your team"},{"startTime":578.452,"endTime":581.455,"body":"again,"},{"startTime":578.452,"endTime":581.455,"body":"send me an email at hello@liagarvin.com."},{"startTime":581.747,"endTime":584.542,"body":"It is so awesome to work"},{"startTime":581.747,"endTime":584.542,"body":"with the listeners of this show."},{"startTime":584.542,"endTime":587.461,"body":"It has been so much fun"},{"startTime":584.542,"endTime":587.461,"body":"getting to travel all over the country"},{"startTime":587.461,"endTime":590.506,"body":"this year to do workshops with listeners"},{"startTime":587.461,"endTime":590.506,"body":"of the show who reached out."},{"startTime":590.506,"endTime":592.216,"body":"So if you're a listener, well,"},{"startTime":592.216,"endTime":596.596,"body":"I can come to your town, coming soon"},{"startTime":592.216,"endTime":596.596,"body":"to a office near you, as they say."},{"startTime":596.721,"endTime":599.098,"body":"All right. See you next time."},{"startTime":596.721,"endTime":599.098,"body":"That's all I have for today."},{"startTime":599.098,"endTime":602.059,"body":"Thank you so much for tuning in"},{"startTime":599.098,"endTime":602.059,"body":"to the Managing Made Simple podcast,"},{"startTime":602.059,"endTime":604.937,"body":"where my goal is to demystify"},{"startTime":602.059,"endTime":604.937,"body":"the job of people management"},{"startTime":604.937,"endTime":607.94,"body":"so that together we can make the workplace"},{"startTime":604.937,"endTime":607.94,"body":"somewhere everyone can thrive."},{"startTime":607.982,"endTime":609.525,"body":"With that said, let's spread the word."},{"startTime":609.525,"endTime":612.486,"body":"If you love this episode, please pass it"},{"startTime":609.525,"endTime":612.486,"body":"along to someone who might benefit"},{"startTime":612.486,"endTime":613.613,"body":"from it. See you next time."}]}