The Leadership Collective

Transforming your GCC into a Value Centre

The Leadership Collective Season 1 Episode 9

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In this episode, Chris Danks and Arvind Chaturvedi discuss the transformation of Global Capability Centers (GCCs) from cost centers to value centers. They explore the importance of strong leadership, the role of technology, and the metrics that should be used to measure success. Arvind shares insights on the evolution of GCCs, particularly in India, and emphasizes the need for organizations to focus on problem statements beyond just cost savings. The conversation highlights success stories from various industries and concludes with key takeaways for leaders looking to drive value through their GCCs.


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