The Tipsy Guest | Wedding Tips for the Modern Couple!

EP. 22 Wedding Vendor Red Flags: Dodging Disasters Before ‘I Do’!

Marco Buenrostro Season 1 Episode 22

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0:00 | 28:15

Discover the essential insights of wedding planning with Mariana Duzansky from Forever Wedding Services as she navigates the world of wedding vendors. We promise you'll gain the confidence to choose the right partners for your special day, avoiding the common pitfalls that can turn your dream wedding into a nightmare. Mariana shares her rich expertise, explaining the diverse roles of a full wedding planner versus a day-of coordinator, and how building a reliable network of vendors can make all the difference. Hear about her experiences with new vendors, particularly when couples have taken the reins of planning themselves, and how these collaborations lead to memorable events, like an unforgettable New Year's Day wedding.

Dive into the intricacies of communication and contracts that can make or break your wedding journey. We explore real-world challenges, from garland drapery shortages to navigating venue restrictions, emphasizing the crucial role of solid contracts in safeguarding your vision. With personal anecdotes from the tumultuous 2020 wedding season, Mariana offers advice on adapting when faced with vendor mismatches and how to leverage contracts to your advantage. This episode is your guide to mastering the art of wedding planning communication, ensuring a joyous and stress-free lead-up to your big day.

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Speaker 1

Welcome to the Tipsy Guest Podcast. I am your host, marco Buenrostro, and every week I'm here with the top industry experts, amazing clients and all my vendor BFFs to bring you the best tips, advice and juicy behind-the-scenes stories to make wedding and event planning a breeze. So grab your favorite drink and let's get this party started. Hey guys, welcome back to the Tipsy Guest. I am Marco, your host, and today we have a very controversial topic. It's all about the red flags. When hiring your wedding vendors, there's always going to be a red flag, so today we have Mariana Duzansky from Forever Wedding Services. Hello, hello.

Speaker 2

Hi, hello everybody. How are you Good? I'm excited to be here. I love the tipsy guests.

Speaker 1

Ah, thank you. I am so happy that you're here. We got to work on a wedding last year on New Year's Day and that was such a fun wedding. I'm used to weddings on New Year's Eve, but not on New Year's Day.

Speaker 2

Yeah, yeah At the Hotel Emma.

Speaker 1

Yes, that was such a stunning wedding. I cannot Like the footage that we got from that wedding. Everybody was so photogenic. It was such a cool vibe, yeah.

Speaker 2

The couple was so sweet, the guests were awesome. Yeah, it yeah it was.

Speaker 1

The couple was so sweet, the guests were awesome. Yeah, it was a fun one. It was. It was such a fun. You know, when I, when I heard that it was going to be a new year's day wedding, I was like everybody's going to be tired from the night before the celebration and everything. But no, everybody was just having the party. Yes, just kept it going. It's like they continue the party from the night before. Yeah, oh, my goodness. Yeah, yeah, but okay. So red flags that is a topic that I've been wanting to chat about because, I mean, we got to be honest there's good vendors, there's bad vendors and there's horrible vendors. Yeah, I mean you as a planner Okay, first let our listeners know what you do, who you are, where they can find you on social media. We want to make sure that we get that out there, and then we'll just jump right in perfect.

Speaker 2

Yeah, so my name is mariana. I am the owner of forever wedding services. Um, I started my business in 2020, so I've been, I've been here for a little bit. Um, yeah, I am on instagram tiktok, probably for the next couple of days.

Speaker 1

Oh, my goodness. Yes, so time of recording right now this episode, it is January of 2025. So we don't know if we're going to have TikTok next week, yeah, but Instagram for sure at foreverws. Perfect. So make sure you go follow her and see all this stuff that she's doing with all the events. And so are you a full-on wedding planner or are you a just a day-off coordinator? What exactly do you do?

Speaker 2

Yeah, I do offer both services, so I do full planning and also coordinating Low-key. I love coordinating. I've got it down to the science now.

Speaker 1

it's fun okay so so just a quick here, getting off topic from the red flag vendors what to you, what is the difference between a planning like an event planner or a wedding planner and a coordinator?

Speaker 2

just quick yeah, full planning. The couples are just relying on me to make all the decisions vendors, budgeting, tasks, the whole thing From when they say I do to when they're leaving the reception hall For coordinating. They do the whole planning A month before I just take over and make sure all of their planning is going as smooth as they planned it.

Speaker 1

Okay, all right, easy, you know. For those of you that were asking what the difference is, there you have a quick little tutorial on that. But all right, mariana, so let's talk about vendors, just vendors in general. I mean, we work with all kinds of vendors every single day, every single week, at events. How do you deal with, I mean, when you're, you know you have, you have to put all of this together, I guess. Give me an average how many vendors do you normally deal with per wedding? What's the average?

Speaker 1

about eight okay, can you? Can you maybe name a few, just to get an idea.

Speaker 2

It'll be the venue. Photographers, videographers, catering, bartending Did I say DJ?

Speaker 1

DJ, dj.

Speaker 2

Photo booth usually have photo booth. Sometimes there is extra rentals, like the cotton candy cart which is so much fun.

Speaker 1

I love that.

Speaker 2

Yes, that's so good Entertainers, and if there is rentals, I mean that's about 10.

Speaker 1

Okay, and then how is what is normally your experience with you know, when you're reaching out to them to finalize the details, you know, is it always easy? Give me the drama. I want to hear it all.

Speaker 2

You know the vendors that I worked with before. It's so easy. They already have my email. They even like call me back. Hey, I got your email, we're good to go. Any questions? They know how I work.

Speaker 2

I send really detailed details packets, as I call them. It has the timeline, contact information, floor plans, all kinds of stuff that they could need, even allergies, contact information, floor plans, all kinds of stuff that they could need, even allergies for the bride and groom. You know, like everything that they will use. So they already know what I'm sending. They kind of just review it. They have questions, let me know. But other than that it's easy. The vendors that I've never worked with before, I need to make sure that they get my email, they review it and then have questions like go over it together. So those are usually on my coordinating client. They plan the weddings themselves, so they get their own vendors. So sometimes when they work with someone that I've never worked before, that's when I'm like, oh, my god, okay, let's a little nervous yeah, and sometimes I get surprised like, oh, I love these people, I'm gonna add them to my list.

Speaker 1

Or sometimes it'll be horrible like oh my gosh blacklisted yeah, so to you, what would be a red flag from, from a vendor?

Speaker 2

okay, the first for me will be communication. If, when they are, if you're trying to hire them and they don't email you or call you back, that's already weird. Yeah, I'm trying to give you my business and you're not reaching back, like no.

Speaker 1

And also if they're very communicative at the beginning, once you pay them, and they just ghost you, that freaks me out, I'm like no, I've seen that happen before, even and not just necessarily vendors, but there's also couples sometimes that they ghost you completely until like the very last minute and that, oh my god, I'm always so nervous.

Speaker 1

You know when, when you know, like, like you said, you know like everything is communication, communication, communication as you're planning, like as you're trying to get them booked, but then once they sign, once they pay, then they just go, am I hey? And then I'm like, hey, I still need, still need more details, like where are you? Which is, I think, to me as a vendor, that's when the planner or the coordinator comes in place. Because if I that's one of my questions that I, you know, my initial questions with the couple is like do you have a planner, do you have a coordinator? Because I know that if they go, am I a? Then I can just reach out to the, to the planner, and be like, hey, I haven't heard from the couple, like what's going on? Yeah, and that's when you know you open that communication line with the planner.

Speaker 2

In this case, yeah, for sure, definitely.

Speaker 1

I do get nervous, girl. I know the feeling. I know the feeling Like, oh my God, but okay, so okay. Communication, yeah, I think that is the main one, you know, because you I mean you, you're talking to these people for for a while and I do like that what you mentioned earlier. You know, if it's a vendor that you've already worked with, then you know, I mean, you, you create that, that relationship with that vendor, so it's easier to just send like a text, you know, versus like a formal email just like hey, girl, I just sent you an email, please reply. Yeah, I can?

Speaker 2

I can see your questions. Get back to me. Yeah, normally.

Speaker 1

I like to do that. I like to keep everything on an email Because, yeah, I can text a planner or I can text whatever vendor, but I always go back to email Because I want to make sure that I keep a timeline that I can go back to and be like hey, girl, I emailed you on this date and we talked about this, because there's always things that change last minute or the day of the wedding.

Speaker 1

And then they're like well, we discussed this. And you're like no, we didn't. I had a Christmas wedding not too long. Obviously. You know like what? A month ago. Again, this is February of 2025.

Speaker 1

So the holidays just passed, I had a wedding and I show up to do the setup for the photo booth. And then I show up and they have like this sofa and Christmas tree. I knew it was going to be a Christmas themed wedding, but I didn't know that we were going to incorporate a sofa and Christmas trees for the backdrop of the photo booth. So I get there and she's like oh, that's going to be where you set up. And I'm like girl, you didn't tell me this. I'm like I wish you did, because that way I know. I mean, I can make it happen, I can accommodate, but I wish I knew that way, I prepare for it.

Speaker 1

You know like we might need to set up the photo booth a little farther. We might need to bring a backdrop that's a little wider so that we make sure that we get the sofa in there with the christmas tree. And she's like no, no, she's like. We discussed this over the phone and I have it on my notes and I sent you an email and I'm like girl, I would know if you did, because this is such a specific setup, but I would know, I would remember that it and it would be on my notes. So I mean, I didn't want to be. You know, show me your notes, show me your email, because I was not going to argue.

Speaker 2

So, yeah.

Speaker 1

So I just went with it and you know I did the setup and it turned out to be great. You know it worked out perfectly. But she was telling me she's like no, we had a conversation and I'm like girl, I know we didn't. So not that you know, not that you know because you know things happen and even though you're preparing for this day all month, or you know months in advance, the day off is it's a little stressful because all the vendors are showing up, they're doing their own setups, the planner is trying to get everything organized. So, even though we've been looking forward for that day, it's stressful. No matter how long you've been in the business, it's a stressful day.

Speaker 2

It's a stressful situation. So many moving parts, it's inevitable. It's inevitable.

Speaker 1

Yeah, so have you dealt with any? And obviously you don't have to call out any vendor, or you can if you like. I mean, this is a tipsy guest, we like drama here. But what have what? Have you gone through that that? That is something like that where, like, things change last minute and the vendors are not prepared for it, or they just give you a hard time about certain things Like what, what can you tell us about that?

Speaker 2

Yeah, I had this wedding one time and the couple for ceremony. They wanted garland drapery in every chair and they talked to the florist, everything was good but wedding day they didn't realize that there was much more space from one chair to the next because people have to move and sit, um, so we were short on greenery and the poor floors had to like go and get more greenery and add on to the garland. And I was like, oh my gosh, like we. We talked about it. You know they're like, yeah, we. Just we didn't think there was some people which means more chairs and more space that i'm'm like, oh, Did it work out at the end?

Speaker 2

Yeah, oh my gosh, it was gorgeous. It was gorgeous, that's what matters.

Speaker 1

But yes, I mean, that is the reason why you guys have meetings.

Speaker 1

You have meetings prior to the big day just to make sure that everyone is prepared. Yeah, you know, I know, like, for example, with me, like I know there are certain venues that don't allow, you know, for us to tape the cables to the floor, you know, because it could potentially damage the wood floor or the carpet and things like that. So those are things that we need to know. If it's a venue that we haven't worked out, you know, we, we appreciate it when the coordinator, or even the venue, they send us the guidelines for the, for the setup, because that way I know that I'm not bringing tape, but I'm bringing either a rug or maybe just like one of those, like cable covers. You know, things like that be prepared. Yeah, just to be prepared. And that's for every single vendor. I mean, everybody has their own way of setting things up. So, again, we keep going back to communication. It is all about communicating with your vendors.

Speaker 2

Yeah, and that goes with contracts as well, which is also a flag. I was a paralegal for 12 years before I started doing weddings.

Speaker 1

Oh my goodness, yeah, I worked at a law firm for 10 years. Oh my God. So we did the things you find out at the tips guest Exactly.

Speaker 2

So years, oh, my god, the things you find out at the tips. Yeah, exactly so you know about, like the fine print and reading through you know, and like you were saying, venues they sometimes have like 12 page contracts and it's my job as the planner and coordinator to go through it and make sure they're prepared, because we can't expect the couples to go through everybody's contract and remember it all. Yeah, right, so this is when they rely on us to go through the contracts and let the vendors know hey, we can't tape anything on the floor, we can't tape anything on the walls, things like that.

Speaker 1

you know, and now that you're, talking about contracts, I think one of the biggest and this is a tipsy guest pro tip right here to all of our couples make sure you always, always, always, sign a contract. Yes. If there is a vendor that doesn't send you a contract girl, you're in danger. You're in danger, Move away. Major red flag yes, yes, I mean, they were like no, no, no, no, you can just pay us a day of the wedding or just Cash. Happened, no, no, girl, no, you got to sign a contract and make sure you read the contract. Perfect example 2020, which is right around the time that you got started. I mean, covid happened, yeah, and a lot of the weddings were, of course, were being canceled, were're being postponed. We're being moved. So, and it was new for everyone, I feel like that year was a learning experience for every single vendor and couples out there.

Speaker 2

I was a 2020 bride.

Speaker 1

Yeah.

Speaker 2

And I'm like, oh my gosh, my wedding's in a week.

Speaker 1

Did you have to move in?

Speaker 2

Yeah, it was in March.

Speaker 1

Oh, right, as they started.

Speaker 2

Yeah, I'm like, what do I do? Yeah, I'm like what do I do? Do I move it? And all my vendors were like I don't know what to do either. So what happened? We ended up moving it to July, so everybody was good with that. But yeah, it was crazy. I was calling my photographer. She's like I don't know what to do. I guess it's fun that we move it, because everybody was on the same boat.

Speaker 1

Perfect example, okay here. So now I interviewed mariana as a as a bride, not as a vendor right now, so okay. So did you have any issues with any of the vendors where they where you had to pay them all over again, or did they just credit the originally and moved it to the next one, or how did that work out for?

Speaker 2

you. You know I was blessed and lucky that I was in the as soon as it started. It was my wedding was next friday and the monday of that's when they were like you know what? We're gonna start closing and down yeah, the whole thing. So all my couples are like well, it's in a week, like it's not your fault, we don't know what we're doing. So everybody was nice enough, they credit me and they were just able to move my wedding date as long as they had availability yeah and we know texas july it's slow season for us so they were pretty much open, so it was not a problem, thankfully.

Speaker 1

Yeah, oh my gosh it was crazy and it is wild, and that and again. That is the reason why a contract it's very important, because I feel like everybody changed or added something to their contract after 2020. Because of cancellations, because of, you know, transferring your, your date to a different date, because, let's say, for example, djs or, or I don't know I can think of, or even venues, for example, they sometimes they can only do one wedding per day. So if you're moving your wedding and then they're not available, then you know, like what happens? Who's protected? You know, is the venue gonna keep your money? Are you gonna have to pay all over again? Are you just paying a percentage? You know these are things that you have to definitely discuss with your vendors. Yeah, and make sure that they put it in writing when you sign that contract, because then you know things can happen. For sure like it.

Speaker 1

Of course, during that time it was the pandemic, but you know, things can happen, accidents happen, you know, yeah, just things in general, I can't think of anything stuff. Yeah, like sometimes I mean, I've had weddings that get moved or canceled like last minute and I always get those questions from either the couple directly or from the planner and they're like hey, marco, how do you handle this? Are they gonna keep a credit so that they can use at a later time? Are they going to lose their money completely? Like, how do you work around that which this will be a topic for a different episode, of course, but no, for real. Like, yeah, contract, sign a contract. Make sure again, if your vendor does not make you sign a contract, don't hire them move on move on for sure.

Speaker 1

Move on to the next one, because this is not only to protect you, but it's also to protect the vendor. So if a vendor doesn't have a contract that tells you that they don't care, yeah to me, I would never hire somebody without a contract.

Speaker 2

Yeah I think the exception will be mariachis, just because they're so like low-key and they usually pay them the day of okay, okay, good to know, but that's it. Okay, other than that, when couples are like, well, mariachis, I was like okay, that's fine, I know them, I never do contracts, um, but other than that, no, everybody else should have a contract, doesn't matter big or small they.

Speaker 1

They need to have a contract for sure okay, and then when you, as a coordinator or planner, do you require for the couple or for the vendors that are involved to send you a copy of the contract, or or is that? Is that a thing?

Speaker 2

yeah. So when I meet with my clients at our details meeting usually like six weeks before I ask them to bring all the contracts from all of their vendors. If they're electronic, you can email them over. If, if they're paper copies, we can make copies. That's fine. Yeah, I like to review them all to make sure we're not just what we're expecting from the vendors, but also what the vendors are expecting from us. Meals, you know, for whoever's there, or if it's a band, the green room, things like that. I want to make sure we know for both sakes. I want to make sure we know for both sakes for the vendors and the couple, okay, okay.

Speaker 1

And for you, what are the signs that a vendor might not be a good fit for a couple, one of your couples? Let's say they're still booking other vendors. What is a sign where you would jump in and say you know what? No, let's not hire that vendor, let's go with this other one.

Speaker 2

Or here are some recommendations for other vendors. Yeah, sometimes it may look obvious, but budget, if they're over budget and they're just trying to squish it in because they really want to work with them, it's not worth sacrificing your budget for something else that we still need, you know, for something that we can get somewhere else sometimes. Or I had a perfect example. I just work with a photographer and I love him.

Speaker 2

he's so talented, but he didn't have chemistry with a couple oh and it was awkward and the pictures were awkward and she was just like I don't feel comfortable and like I don't understand him very well, because he kind of mumbles. I'm like, yeah, well, he's kind of timid, you know, so you kind of have to warm up to him was it an experienced photographer? Yeah, he's been in the business for a long time and I've worked with him before and they're gorgeous, but with them specifically, they just didn't click. That's interesting like in consultations.

Speaker 2

That's why I love consultations, because you get to see if you click with a vendor or not. You know um for me, I work with the clients for months and months. Sometimes I see them more than their fiancees, yeah so we have to.

Speaker 1

We have to like, we have to have chemistry within us, you know that's very important yeah, because again, otherwise it'll be awkward I just yeah, I just I mean, I, I can just imagine, I mean, because your, your wedding photos are what you're gonna keep forever, yeah, so if you don't have that chemistry, so what brings up my next question. So how, I don't know if you've experienced it, experienced this, uh, specifically, but what would you recommend to a couple that already hired someone and then they find out that they're not a good match? Like what would you recommend to a couple that goes through something like that?

Speaker 2

First look at the contract. Yeah, what it is. There are some contracts depending on how long they've been hired or when the wedding is, you can get full refunds usually not the retainers, the deposits but if it's too close to you probably don't want to change. If you really want to change, you probably won't get a good amount or any of the money. In some cases, if it's the month of, you still have to pay them in full based on the contract. They're just all different.

Speaker 2

But, yeah, if they want to change, definitely first look at the contract and then second, you got to look for someone that will be within your budget and amidst your criteria yeah, I think also like another red flag for me is, if somebody is really cheap, yeah to me facebook, yes to me that automatically says a red flag.

Speaker 1

Why are you so cheap? Yeah, like for example with me with the photo booth, I always see like you know, we're past vendors, we're part of, like all these, like different facebook groups, you know like wedding vendors or or you know couples or newly, newly engaged couples, or you know things like that where people go and ask for advice for vendors and things like that. So you always see, like at least for me, for example, for photo booths I always see like, hey, you know, get a photo booth for I'm exaggerating here eight hours and get everything you know, from unlimited printouts to unlimited props and unlimited this and limited that for 175 dollars and it's like girl, no, I mean, 175 dollars sounds too good to be true.

Speaker 1

Like, seriously, like if you're going to hire somebody that's that cheap, offering you that much, you need to ask Show me the photo booth that you're going to bring to my, to my wedding. Show me the props, show me the other work. Like, yeah, show me other work that you've done. I want to see your reviews. I want to see everything, because I personally I have gotten emails last minute, you know, from couples that are like hey, marco, we went with a photo booth but it's a week before the wedding and we can't find them. Like we paid them or we were supposed to pay them the day of the wedding and blah, blah, blah, we don't know where they are.

Speaker 1

I'm like that's what you get. Like you will get what you pay for. Like it's it's so unfortunate that you know there's people out there scamming people, you know. Like it is so sad. But yes, to me I think if it's too cheap, I would say do your research before jumping into it, because I've always said it you, you're gonna get what you pay for and most of the time, if, if it's really cheap, it's not going to be good.

Speaker 2

Yeah, because professionals, we know our worth in our services and we will pull through because we are professionals.

Speaker 1

Yeah, I always say be yeah, no, no, no, it's completely true.

Speaker 2

I mean, if you're not, you know, then you don't care.

Speaker 1

You're not a professional and that means you're not getting professional services, exactly sometimes people are just doing it on the side and of course you know I have nothing against people trying to make money but at the same time it's like don't try to sell something that you know you're not going to be able to deliver yeah you know, don't sell your product as saying like, hey, you know luxury services and we are gonna be the best and blah, blah, blah, but but then you're only charging a hundred dollars and then what you show up with is not the best thing.

Speaker 1

You know, fifty dollars worth, exactly, exactly. So I think that to me, I think that is my biggest red flag. You know, like if you're too cheap, you're not gonna get good service. Yeah for sure. I think that's my biggest takeaway from this episode do not hire somebody that's really cheap, I know. Oh my goodness. But okay, mariana, so we are running out of time here. Anything else that you want to add? That you were like you know what. I think this is a red flag, anything else.

Speaker 2

One more Social media. It's been. I mean, we're all in social media, so it's inevitable. Now, if you're looking up for someone and they haven't posted in like two years on Instagram, yeah, it's the red flag as well, because that means they're not making the time to work in their business. You know so for sure, it's social media. Or going into their websites and they're outdated, yeah, or their portfolios are outdated. You know, if you still see Chevron patterns on on linen, you probably don't want to work with them. Yeah, that's way old.

Speaker 1

We gotta keep up with the trends.

Speaker 2

We gotta keep up with the trends I like that.

Speaker 1

That is very true. I mean I get a lot of business from social media, but that's because I'm very active on social media. Yeah, like, I like to show off the type of events that I do, the weddings that I work at, and brides and grooms love that. I always get those DMs from couples that are like hey, we saw your story last night and we absolutely loved it. We want to use that backdrop. Or we saw you posted this the other day and blah, blah, blah. And then they send me the link of the post and yeah, that is exactly that is very important.

Speaker 1

You know, be active on social media and and and that's how you know people are busy and people are working in business and they're still in business. Yeah, oh, another thing, quick, that reminds me. Yeah, so how far in advance do you? Let's say, for example, if it's a wedding right now, it's 2025. Let's say somebody reaches out to you in their wedding, it's like I don't know late, 2027 or like 2028. Would you book something like that? Or would you wait, like how does that work for you?

Speaker 2

yeah, I usually tell them to reach out around the 13 to 12 month mark so we can start the planning process. The reason I don't want to do it so long it's because it gets dreading. Like it should be fun. The planning process should be fun, and if it's extended for such a period of time, there's months that we won't be doing anything. And then they get antsy. They're like why is nothing happening?

Speaker 1

Yeah.

Speaker 2

And there's so much we can do Once, why is nothing happening? Yeah, and there's so much we can do. Once we book vendors, we just have to wait till it gets closer to finalize things. Okay, that makes sense. If it's too long, there'll be months like nothing's happening. We don't feel comfortable. They start getting itchy, and so I'm like we'll just wait.

Speaker 1

That way, everything goes to the pace and it's fun for everybody. Yeah, you want to make sure that everything is smooth for everyone involved.

Speaker 2

Yeah, for sure, I like.

Speaker 1

All right. Well, mariana, thank you so much for coming in today. I really appreciate you. I cannot wait for us to work together again on an upcoming wedding. Yeah, so to our listeners. Make sure that you follow Mariana on social media. I will make sure to list all her information in the show notes and the blog for this episode and also again, you know, if you have any questions that you want me to ask our upcoming guest, make sure you send me a dm. Visit our website, you know. Just just let me know who you want me to have here on the podcast and we will make sure we make it happen. Yeah, thanks, girl. Thank you, thanks for listening to the tipsy guest podcast. If you know someone who could benefit from these tips, spread the love and share it with them. Don't forget to subscribe and leave a review. Next rounds on us. Same time, same place. Cheers.