Good Neighbor Podcast: Frisco

EP 371: How A Landscaping Couple Built A Small Engine Shop That Puts Speed And Service First

• Sophia Yvette

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What makes Jason Harvey with Triple H Outdoor a good neighbor?

What happens when a landscaping couple gets tired of long repair waits and big bills? They build the shop they always needed. We sit down with Jason Harvey of Triple H Outdoor to unpack how a hands-on, small engine repair business can transform downtime into dependable uptime for homeowners and pros alike. From the early days in Waco to a strategic move to Dallas, Jason traces the decisions that shaped a service model built around speed, certified expertise, and neighborly honesty.

Jason explains why so many “dead” mowers and generators are victims of storage habits and ethanol-laced fuel, not fatal engine failure. He breaks down simple, preventative steps—draining tanks, using stabilizer, running machines dry—that keep carburetors clean and engines ready. We also get into how Triple H Outdoor stocks common parts, earns certifications on brands like Kawasaki, and sets clear expectations so customers see their gear back in days, not weeks. For commercial landscapers, that time saved protects schedules and payroll. For homeowners, it means confidence before the first mow of the season.

Marketing gets practical here too. Heather leads with social content that teaches quick diagnostics and seasonal maintenance, while the team uses mailers and direct outreach to reach crews who need reliable turnarounds. Underneath it all is a straightforward philosophy: fair pricing, fast fixes, and service that helps people get back to work. If you’ve ever rolled a stubborn mower into the garage and assumed the worst, this conversation will change how you prep, store, and service your small engines.

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To learn more about Triple H Outdoor, go to:
 🔗 https://www.triplehoutdoor.com/

Triple H Outdoor

 817-592-3339

SPEAKER_00:

This is the Good Neighbor Podcast, the place where local businesses and neighbors come together. Here's your host, Sophia Yvette.

SPEAKER_01:

Welcome to the Good Neighbor Podcast. Are you in need of a small engine and repair shop? Well, one might be closer than you think. Today I have the pleasure of introducing your good neighbor, Jason Harvey, with Triple H Outdoor. Jason, how are you today?

SPEAKER_02:

Good. How are you?

SPEAKER_01:

Good. Well, we are excited to learn all about you and your business. Can you start off by telling us just a little bit about your company and how you got started?

SPEAKER_02:

Sure. We uh my wife and I have a landscape company we've had for a little over 20 years. And I just really got tired of spending the money that we had to spend at shops to get things repaired. So we decided to go ahead and start our own shop. We got listed with several vendors. We're certified with like Kawasaki. We sell new equipment, we repair equipment, anything from lawnmowers, generators, welders, pressure washers, anything you can think of. And it was just we just did it so that it would save us money and then give us the ability to expand our other businesses.

SPEAKER_01:

So, Jason, where is your partner in crime today?

SPEAKER_02:

I think she's in the other room. I think she's on a Zoom or a podcast as well.

SPEAKER_01:

And what made you both want to start a landscape company of all companies?

SPEAKER_02:

Um, about like I said, a little over 20 years ago, we were in the Waco area and we started the landscape business. And then we had the opportunity to expand up to the Metroplex. And so we were traveling up here every week and staying in a hotel and then going back, you know, quote unquote home on the weekends. And finally I got to the point that I told Heather, I said, you know, it's gonna be a whole lot easier for us to run Waco from Dallas than it is to run Dallas from Waco. So in 2012, we moved up here and we were here about six months. And I said, We're gonna let everything in Waco go. Let's just focus on Dallas.

SPEAKER_01:

And then you switched over your company to this company. Is that kind of how it went?

SPEAKER_02:

Well, we still have the landscape company, it's still in existence. It's TGA Management Group. We do commercial landscape irrigation, lawn maintenance, stuff like that, um, all exterior care. And then a little over a year and a half ago, actually, March, I think is two years, we decided to do a small engine shop. I was looking for something to invest in to start, and man, it just went right along with our business. So I said, you know, it makes sense to do this because it's gonna afford us the ability in our landscape company to do so much more.

SPEAKER_01:

Now, what is the most common myth or misconception in the small engine shop industry?

SPEAKER_02:

I think the biggest thing that we see is is people think that once you're done with a piece of equipment, just stick it in the shed for the winter or whatever, and you get it out the next season and go right back to work. But the problem is that we have such phenomenal gas here that it just ruins your carburetors. And that's that's the biggest thing we see is carburetor issues. And the biggest myth is people just think that the machines are no good anymore and takes us not very long at all to fix that, and they have their machine back running just as good as new.

SPEAKER_01:

So, Jason, we know marketing is the heart of every business. Who are your target clients or customers or audience? And in terms of marketing today, how do you and your wife attract them?

SPEAKER_02:

Uh, Heather does a lot of our social media. Um, I'm not social media savvy, I guess you'd say. So I let Heather deal with all that. She's really good at it. Um, there's two really market groups for us. It's going to be your consumer or your residential customers, uh, homeowners, and then we have our commercial people, the landscapers that go ahead and do this every single day. Um, we do, like I said, a lot of the social media, and then we have been experimenting with several different options of you know, mailers and trying to get the commercial guys to know that we're there and that we're available for them.

SPEAKER_01:

Now, have you both ever thought of having your own podcast for the business before?

SPEAKER_02:

Uh no, I haven't. I've been on a couple that we've talked about what we do. Um yeah, that might be something Heather would be interested in, not me. I'm fine just talking with people like you guys.

SPEAKER_01:

Now, outside of work, what do you and your family like to do for fun?

SPEAKER_02:

Man, that's just a uh that's a wide range of answers that I could give. My biggest thing is I really don't care what I'm doing. If I'm not working, I want to spend time with my wife, my two bodies. So I don't care if we're at home cooking and grilling or if we're out shopping or whatever. It just doesn't matter to me. As long as I'm spending time with them, I'm happy.

SPEAKER_01:

Oh now, please tell our listeners one thing they should remember today about Triple H outdoor.

SPEAKER_02:

Biggest thing I want people to remember is that what we do is not rocket science, it's it's not something that you should have to wait a long time for. My shop is really set up to be different from all the other shops. I don't want a customer to ever come into my shop and I tell them, oh, it'll be two or three weeks. Typically a day or two, and I've got somebody's equipment back to them just because I want to get it fixed, get it back in their hands, and get them back to work with it.

SPEAKER_01:

Jason, is that the biggest thing that makes your company stand out from others?

SPEAKER_02:

I think so. Um, you know, we try to stand apart to let everybody know that, you know, I'm I'm not trying to do huge markups on parts, and I'm not trying to become this billionaire out here. I'm out here trying to help people and get their get their equipment back to them, sell them equipment if that's what we need, if that's what they need. Um I'm just here to to be a help to everybody that can come through our door.

SPEAKER_01:

And where can our listeners go to learn more about Triple H outdoor?

SPEAKER_02:

They can go to our website. Um all of our information is on our website, and then if they're in the area, we're located in a shopping center right outside of or right downtown of Mansfield.

SPEAKER_01:

Well, Jason, I really appreciate you being on the show today. We wish you and your business the best moving forward.

SPEAKER_02:

I appreciate it. Thank you for having me on. Have a wonderful afternoon.

SPEAKER_00:

Thank you for listening to the Good Neighbor Podcast. To nominate your favorite local businesses to be featured on the show, go to gmpfrisco.com. That's gmpfrisco.com or call four six nine two two two one nine three four four four four four five.