The process of getting a living space // Episode 6

We know how big of a commitment a living space can be

At TWC we’re really proud of the way we work to help the customer in any way that we can and that's what we want to cover in our most recent episode.

(Thankfully) We’ve definitely evolved since setting up the business over 10 years ago and operating from the back of a van. So in this episode, that’s what we wanted to talk about. We cover all things process, how we got there and how we go above and beyond for our customers to make the entire process as easy as possible. From: 

🔴 Planning permission

🔴 Project management

🔴 Customer survey 

🔴 How our independent compliance manager works with us 

🔴 The way we build up trust with honesty and transparency by doing things the proper way 

🔴 How we make the customer part of the project team in a WhatsApp group 

🔴 Our approach to finishing a job in one go before starting another 

🔴 How our showroom gives our customers faith and confidence in us