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Scams may evolve, but the tactics of urgency, building trust, and emotional manipulation remain the same. In this episode of Consumer Connection, host and OCP Investigator Michelle Escobar is joined by fellow Investigator Lorena Bailey to reflect on how consumer protection and fraud have evolved over the years, the real cases that still stick with them, and why education is the most powerful tool for prevention. Tune in to hear firsthand stories from the front lines, the red flags investigators see most often, and practical advice to help you spot a scam before money is lost. 

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