Commerce Corner

Commerce Corner S1|E10: Kristin Sword on Digital Growth & Loyalty at Jacksons

Lula Commerce Season 1 Episode 10

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0:00 | 6:10

In this episode of Commerce Corner, Justin Jackson sits down with Kristin Sword from Jacksons to discuss how the company is expanding its digital strategy. Kristin shares insights on launching a new mobile app, rolling out a loyalty program, and scaling third-party delivery with Lula.

Looking ahead to 2025, Jacksons is focused on leveraging its new digital tools, expanding first-party ordering, and enhancing personalized customer experiences. Kristin also teases future innovations, including potential retail media network initiatives.

Tune in for a behind-the-scenes look at how Jacksons is modernizing convenience retail while staying true to its brand.