The Irreplaceable Practice - For dentists who refuse to become a commodity

Day 26: Is Your Morning Huddle Charging the Team or Draining the Day?

Dr. Dave Maloley Season 2 Episode 100

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0:00 | 5:28

Some dental teams lose momentum before the first patient ever sits down.

The schedule looks clear. The numbers got reviewed. Everyone nodded.

Then the day starts, and the energy is absent. 

In Day 26 of The Flow Protocol series, Dr. Dave breaks down the morning ritual that helps a team walk into the day sharper, faster, and more ready for the pressure ahead.

In this episode:

  • Why the first 10 minutes shape the next 8 hours
  • The hidden reason informed teams fall flat
  • How a High Voltage Huddle compounds into a self-managing practice

Listen to Day 26 and find out whether your huddle is building energy or draining it.

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A good huddle is not a status update.

It is a voltage check.

If your team walks out of the morning huddle with less energy than they walked in with, it was not really a huddle.

You just ran another lame meeting.

Sports teams break the huddle with energy. That is how I like to think about it inside a dental practice. A great morning huddle should be a high-voltage huddle.

And there is one rule:

The energy in the room has to be higher at the end than it was at the beginning.

If you have been following along in this series, you already know this is not about the owner’s personality, mood, or tone.

It is about intentional design.

I like my doctors to leave as soon as possible after the last patient of the day. Because if you have been fully focused on patient care and creating an exceptional patient experience, you usually do not have much left for admin tasks.

So here is what I suggest for the next day.

Get there early.

Meet with your office manager, or highest-ranking administrator, 10 minutes before the huddle.

They bring you the reports you need to see. You correct what needs correcting, and you identify what needs to be praised inside the huddle.

As you will recall, fast and frequent feedback is one of the most well-documented triggers in performance science.

And if that feedback loop is done well, it ensures that tomorrow is always a little bit better than today.

James Clear popularized the power of getting 1% better every day. Google “The Power of Tiny Gains” by James Clear and you will see an incredible image of what happens when you keep improving by 1% each day.

You will also see how dangerous it is to slip and get 1% worse every day.

But I digress.

Feedback alone will not fill a huddle with voltage.

A well-designed huddle incorporates several flow triggers we have already talked about in this series.

The first one is clear goals.

Does everyone know the target for today? Not just the objective number, but also the subjective standard.

The second is a shared goal.

Is the team building toward one outcome together, or are they just hearing a list of separate assignments?

The third is autonomy.

Does each person know how to get there on their own? Are they owning a zone throughout the day?

The fourth is purpose.

Does the team understand why today’s work matters? Can they see how they are impacting one another and the patients on the schedule?

The fifth is blending egos.

Is your huddle running on “I” and “me” language, or on “us” and “we” language?

The last one I will mention here is deep listening.

Does everyone understand what everyone else needs? Are people asking for help when they see a challenging part of the schedule?

Most huddles have zero of these.

The good ones might have one, two, or three.

But if you are serious about team performance, and you want a true high-voltage huddle, you need to incorporate all of them.

If you start this month, your practice will not leap forward overnight.

But it will get a little more charged than it was yesterday.

And soon, you will experience the power of compounding.

So my question for you today is this:

Does your team leave the huddle with more energy than they walked in with?