S3E2 - Ben Jones | Amber Electric

🎙️ S3, Ep2 — Battery Expectations & Industry Real Talk

Ben Jones from Amber Electric jumps on the mic for a brutally honest chat about batteries, customer chaos, and what actually works when it comes to VPPs and virtual trading.

We get into:

– ⚡ Why battery installs are getting smarter — but still far from perfect

– 🛠️ What happens when expectations aren’t managed (and who cops it)

– 🔄 How Amber deals with Frankenstein installs and unrealistic promises

– 📉 Why some customers are making bank — and others are shouting into the void

– 🤝 Ethical sales, sticky customers & installer responsibility

– 🧠 Social media moments, industry culture, and why quality still matters

– 🥊 The “Solar Installer Fight Night” idea (yep, it gets silly)

We also talk rebate changes, solar myths, crap training, and the ageing standards committee that’s slowing things down. Pat fires up, Lauren keeps it classy, and Ben keeps it real.

🎧 Listen now on Spotify, Apple, YouTube or wherever you pod.

📣 Installer Nights are now live — Melbourne and Wodonga first up. Book here:

👉 https://southwellsolartraining.com.au/installer-nights