Absolute Pursuit: Leadership and Success
“Absolute Pursuit: Leadership and Success” delves into the transformative power of leadership and its pivotal role in achieving business success but more importantly life! Join us as we explore strategies, insights, and actionable advice to help entrepreneurs and business owners elevate their leadership and drive their companies and lives to new heights.
Absolute Pursuit: Leadership and Success
Episode 004 - Understanding the Customer Journey: How Following Their Path Reveals Problems and Bottlenecks
Are you unintentionally putting roadblocks in your customers’ paths?
The customer journey is the lifeblood of your business, and understanding it is the key to eliminating bottlenecks, improving experiences, and driving growth. In this episode, we’ll walk step-by-step through what the customer journey is, why it’s essential to follow it, and how you can map it out to identify and fix hidden issues.
Discover practical strategies to:
•See your business through your customers’ eyes.
•Uncover the pain points that slow down growth.
•Simplify processes, improve communication, and boost retention.
Plus, hear a real-world example of how mapping the customer journey transformed one business’s customer experience—and how it can transform yours too.
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