Tell Me WHY
"Tell Me WHY" is a podcast about—and for—the healthcare workforce. Each episode will feature a different healthcare leader's story that highlights the best ways to find harmony in the relationship between the work of healthcare and the people who do it. Our hosts are Jen Wright and Emily O'Sullivan of SC WHY, an initiative from the South Carolina Hospital Association that aims to provide solutions for systemic, root causes contributing to healthcare worker burnout, disengagement, and turnover.
Tell Me WHY
Episode 6: Caring Communication with Andy Lyons of Roper St. Francis Healthcare
In this special “Hospital Week” episode of the Tell Me Why podcast, Jen Wright and Emily O'Sullivan are joined by SCHA communications staffer Kyle Petersen to chat with Andy Lyons, the Director of Corporate Communications and Content Strategy for Roper St. Francis Healthcare.
They explore Andy’s journey from journalism to healthcare communications and why he finds such value and purpose in telling the story of the hospital and its staff. Andy also shares his thoughts about the importance of empathy, humanizing the healthcare workforce, and emphasizing mission-driven messaging. The conversation also highlights the need for a sense of purpose and pride among healthcare workers that hospital communications teams can support as part of a larger focus on a healthy and engaged workforce.