Excellence In Healthcare Podcast
Welcome to the Excellence In Healthcare Podcast—the premier podcast for healthcare leaders committed to building high-performing organizations and creating lasting impact for the patients, teams, and communities they serve.
Hosted by Jarvis T. Gray, healthcare strategist, executive coach, and Founder of Healthcare Excellence Advisors, this show explores the leadership, strategy, operational excellence, and innovation practices that drive sustainable healthcare transformation.
Each episode features conversations with healthcare executives, industry experts, innovators, and transformation leaders who are navigating the complex challenges facing healthcare today. Together, we uncover practical strategies, proven frameworks, and real-world lessons that help organizations align people, priorities, and processes to achieve measurable results.
Whether you're a CEO, COO, CNO, physician leader, quality executive, department director, healthcare entrepreneur, or emerging leader, you'll gain actionable insights to strengthen leadership, accelerate execution, improve performance, and build a culture of excellence.
Topics include:
• Leadership Excellence and Organizational Culture
• Strategic Planning and Execution
• Operational Excellence and Performance Improvement
• Healthcare Innovation and Artificial Intelligence
• Workforce Engagement and Leadership Development
• Quality, Safety, and Patient Experience
• Rural and Community Healthcare Transformation
• Healthcare Entrepreneurship and Growth Strategies
• Change Management and Organizational Transformation
• Future Trends Shaping Healthcare
At Healthcare Excellence Advisors, we believe that better healthcare starts with better leadership. This podcast serves as a platform to share ideas, amplify best practices, and showcase the leaders who are shaping the future of healthcare.
Join us each week as we explore what it truly takes to achieve excellence in healthcare and build organizations that thrive in an increasingly complex world.
Because better healthcare starts with better leadership.
Excellence In Healthcare Podcast
057_Next-Gen Leadership: Dr. Daija Smith’s Journey to Healthcare Excellence
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In this episode, host Jarvis T. Gray welcomes Dr. Daija Smith for a lively and insightful conversation about leadership, career growth, and the future of healthcare. Dr. Smith shares her unique journey—from an accidental start in healthcare to becoming the first doctor in her family—and discusses the leadership philosophies that guide her work and life. Together, they explore current trends like artificial intelligence, the importance of mentorship, maintaining boundaries, and leading with integrity and authenticity.
Key Topics & Highlights
- Leadership Mindset & Quotes:
Dr. Smith introduces her signature “Be GREAT” mantra (Genuine, Resilient, Eager, Ambitious, Tenacious) and talks about the difference between management and leadership: “Management is doing things right; leadership is doing the right things.” - Personal Journey:
Dr. Smith shares how a mix-up in high school placed her on the healthcare path, the influence of her mother’s health challenges, and how mentors opened doors along her career. - Current Role & Organizational Impact:
Serving as senior advisor for system nursing operations (without being a nurse herself), Dr. Smith discusses bridging clinical and business operations and supporting leaders across a large health system. - Emerging Trends:
The duo dives deep into the impact of artificial intelligence (AI) in healthcare operations, workforce planning, and communication. Dr. Smith offers practical ways she leverages AI daily to communicate more effectively across different roles. - Mentorship & Influence:
Dr. Smith shares how mentorship has been critical to her development, emphasizing the importance of finding multiple mentors and using her voice to advocate for others. - Challenges & Opportunities:
Health equity stands out as a pressing challenge, especially when it comes to cost and access. On the opportunity front, AI and organizational engagement in community health are spotlighted.
Rapid Fire Insights
- What inspires her: Her family, particularly her younger sisters, and the importance of being a role model.
- How she inspires others: By creating a vulnerable, safe environment and supporting authenticity.
- Best career advice: “Take up space, speak up, and trust that evolution is necessary.”
- Biggest lesson: The importance of setting boundaries and prioritizing rest early in one’s career.
Connect with Dr. Daija Smith
- Connect on LinkedIn: Dr. Daija Smith
Final Thoughts
This episode is packed with actionable leadership wisdom, inspiring stories, and practical strategies for thriving in healthcare. Whether you’re an up-and-coming leader or a seasoned executive, Dr. Daija Smith’s story and insights are sure to motivate you on your own leadership path.
Don’t forget to subscribe and leave a review if you enjoyed the show! Connect with Jarvis and Dr. Smith on LinkedIn, and tune into future episodes for more conversations on excellence in healthcare leadership.
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Excellence In Healthcare Podcast
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