ShipTalkers
ShipTalkers by MyCarrier is your must-listen podcast for all things logistics. It’s a little irreverent, always entertaining, and guaranteed to leave you with fresh insights and ideas. Each episode dives into the latest shipping trends, challenges, freight news, and cool innovations, all served up by industry pros who know their stuff. Whether you’re a logistics veteran or just want to keep up with the industry, ShipTalkers is packed with tips, stories, and insider secrets to help you navigate the world of freight. It’s the perfect mix of smart and entertaining—ideal for anyone who wants to level up their shipping game.
ShipTalkers
The FICO Score for Freight: How LTL Shippers Are About to Get Graded
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What if LTL carriers could score shippers the same way banks score borrowers? In this episode, we sit down with Lance Healy a true pioneer of LTL technology to unpack his latest venture, FreightFax, and why a "freight credit score" could be the most disruptive idea the industry has seen in decades.
Lance has spent 25+ years building freight tech, including US patents in dynamic pricing, and he traces it all back to a scrappy startup in the late '90s where screen-scraping carrier websites led to one of the first API integrations in LTL. Now he's channeling that same problem-solving energy into FreightFax a shipper scorecard platform that grades shippers on ~24 behavioral factors the industry has long ignored.
🔑 Key Topics Covered:
00:00 – Intro & Lance's origin story: how poverty and a startup led to pioneering LTL APIs in the late '90s
01:52 – FreightFax launches: what is a shipper scorecard and why does it matter?
05:23 – "Shipper of Choice" vs. "Network of Choice" — why your dock is only 50% of the picture
09:13 – The biggest blind spot in LTL today: AI and behavioral shipper data
12:04 – Dynamic pricing: patents, constraints, and why behavioral scoring is the missing link
16:03 – The FICO Score analogy: how FreightFax mirrors consumer credit reporting
16:35 – Getting competing carriers to share data: the legal, ethical, and trust challenges
23:45 – Surprising data finds: manual BOLs, incomplete RFPs & what still shocks Lance
25:34 – Using FreightFax to score 5,000-line carrier RFPs in seconds
28:01 – The "Lake Wobegon Effect": why shippers overestimate themselves — and how data humbles them
29:44 – Freight Karma: actionable steps to improve your shipper score
43:52 – Implementation: how easy is it for shippers and carriers to get started?
46:51 – Grading 3PLs: account scores vs. location scores and what carriers can now see
🔗 Resources & Links Mentioned:
- FreightFax: https://freightfacts.io
- Connect with Lance Healy on LinkedIn or email: lhealy@freightfacts.io
- MyCarrierTMS: https://go.mycarrier.io/
💡 Why This Episode Matters:
Carriers have always graded shippers informally now there's data to back it up. Lance breaks down how dwell time, days-to-pay, damage claims, and dozens of other behavioral metrics will soon determine the rates shippers receive, just like a FICO score determines your mortgage rate. If you're a shipper, carrier, or 3PL, this one will change how you think about your freight operations.
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#LTL #FreightTech #SupplyChain #ShipperScorecard #FreightFax #DynamicPricing #Logistics #TruckingIndustry #Podcast