The Carry-On Crew
The Carry-On Crew is your go-to podcast for all things travel! Whether you're a seasoned globetrotter or planning your first big trip, join us for a light-hearted, fun journey through the world of travel tips, must-know advice, unforgettable horror stories, and the latest travel trends.
Every episode is packed with "news you can use" to make your travel planning easier and your adventures even better. We’ll also feature expert guests from the travel industry who will share their insider tips to help you travel smarter.
The Carry-On Crew
Behind the Desk: Confessions of an Airline Insider
In this episode of The Carry-On Crew, Meghan and Victoria sit down with Sarah, a longtime Delta Airlines customer service insider, to get the real story of what happens behind the counter. Sarah shares what it’s really like to work in the thick of airport drama – and offers practical tips every traveler should know.
We get into everything from TikTok myths and lost luggage disasters to wedding dress mishaps and what not to do when you’re rebooking after a delay. Sarah also breaks down what airline staff can and can’t do, how to get better service (hint: be nice), and why arriving early really does matter. Whether you're heading to a funeral, flying with kids, or packing your emotional support snow globe, this episode is packed with insight, honesty, and just the right amount of airline tea.