Founders Future

Finding Opportunity in the “Boring” Business Tasks with James Griffin

Closers.io

In this inspiring episode of Founders Future, James Griffin, founder of Griffin IT and co-leader of a 110-employee HR company, shares candid insights on building businesses around solving real problems that others shy away from. From the unglamorous yet lucrative world of HR services and business process outsourcing to the evolving landscape of remote work post-Covid, James reveals how embracing the “boring” but essential tasks like payroll, talent acquisition, and IT refurbishing can unlock significant opportunities.

James also shares a powerful growth strategy he used with his wife’s HR consultancy—reaching out to 200 HR consultants and business owners for “get to know you” conversations to identify pain points and shape a product that truly meets market needs. This customer-first approach has been pivotal in scaling their business and building a loyal client base.

As remote work becomes the new normal, especially for sales, operations, and creative teams, James explains how virtual collaboration enables broader client reach, transforming traditional HR services into scalable, global solutions.