Founders Future

Scaling Compassion: The Surprising Strategy Behind Avail’s 300% Growth

Closers.io

In this episode of Founders, Future, with host Ammar Elm, we sit down with Dr. Liza Nicholson, Founder & CEO of Avail Management Services, a healthcare consulting firm transforming how hospitals, nonprofits, and government agencies deliver care. Dr. Nicholson shares her journey from identifying critical gaps in healthcare efficiency to building a global consultancy that now serves clients across the U.S. and internationally. She reveals how Avail’s customized solutions—from grant management to workforce optimization—empower organizations to boost patient satisfaction, streamline workflows, and maximize revenue, all while fostering long-term resilience.

Dr. Nicholson also unveils Avail’s bold 2025 vision, dubbed #KDIB (Knowledge, Digital Health, Innovation, and Branding), and discusses the challenges of scaling a referral-driven business. From leveraging university partnerships to training the next generation of healthcare leaders, she highlights how Avail balances growth with sustainability—always ensuring they have the capacity to deliver on their promise: “We bend, but we don’t break.”