Future Proof HR Podcast

Full Contact HR: Driving Growth, Owning Outcomes, Leading Change

Thomas Kunjappu Season 1

In this episode, Thomas Kunjappu sits down with Dennis Richter, Chief People Officer at Fullscript, to talk about how HR can evolve from a back-office function to a business-critical partner. With a background that spans the Army, global operations, and high-growth tech, Dennis shares how his philosophy of accountability, business fluency, and people-first leadership is helping reshape the HR function.

Topics Discussed:

  • Why defining accountability clearly can unlock real ownership
  • The hidden cost of “people tax”—and how to reduce it
  • Why HR teams should think of themselves as revenue-affecting
  • How to bring execs and managers along for cultural change
  • The second-degree nature of HR and how to influence outcomes
  • Proactive people partnership vs. reactive support
  • Where HR is headed as automation and AI shift entry points
  • And more!

If you’re leading people in a fast-changing org, this conversation will hit home.