Agentic Commerce: How AI agents are transforming payments, consent, and trust

Nexi Talks

Nexi Talks
Agentic Commerce: How AI agents are transforming payments, consent, and trust
May 11, 2026 Season 1 Episode 5
Nexi Group

In this episode, we explore the rise of agentic commerce and how AI agents are beginning to transform the way consumers discover, decide, and pay for products online – moving from clicks to conversations.

Our host Søren Winge is joined by Cristina Conti, Head of Customer Engineering at Google Cloud, Michael Pfeiffer, Vice President of AI and Agent Commerce at the Agentic Commerce Alliance, and Raja Saggi, EVP of e-Commerce at Nexi Group, to unpack what the rise of agentic commerce means for merchants, platforms, and the future of digital transactions.

Listen now to discover:

  1. How AI agents move beyond search to anticipate, reason and act across the full customer journey
  2. Why the transaction layer (checkout, payments, consent, liability) is the most complex and critical area to solve
  3. How emerging standards and protocols enable secure, interoperable, and seamless payments
  4. What merchants should prioritise now: discoverability, customer service, and building foundations for trusted transactions
  5. How trust is evolving through consumer mandates, verification, and human-in-the-loop controls

 Don’t miss other ways to stay in touch with Nexi Group:

Connect on LinkedIn | Watch on YouTube | Follow on X |

Don’t miss other ways to stay in touch with Nexi Group:

Connect on LinkedIn | Watch on YouTube | Follow on X |