Season 2, Episode 34: Why AI is Changing PS Delivery for Good

The Consultant's Way Podcast

The Consultant's Way Podcast
Season 2, Episode 34: Why AI is Changing PS Delivery for Good
Jun 30, 2025 Season 2 Episode 34
The Consultant's Way

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About The Consultant's Way Podcast

The Consultant's Way podcast is your go-to resource for navigating the complexities of the consulting and professional services world. We bring you insightful conversations with industry thought leaders and executives from top Professional Services organizations, sharing their expertise on how to:

• Build high-performing consulting and professional services teams

• Differentiate your offerings and increase organizational growth

• Deliver exceptional client value and drive impactful outcomes

 

Brought to you by:

McMann & Ransford: A strategy consulting firm with over 30 years of experience helping leading B2B organizations escape commoditization and achieve sustainable growth. Learn more:  https://mcmannransford.com/

The Consultant's Way: Your one-stop shop for training and enabling consultants and professional services teams to deliver exceptional client value. Learn more:  https://www.consultantsway.com/

 

Connect with us:

• LinkedIn:

○ Dean McMann - https://www.linkedin.com/in/deanmcmann/

○ Anthony Paluska - https://www.linkedin.com/in/anthony-paluska-5081804b

• Email: podcast@consultantsway.com

 

Interested in being a guest?

We're always looking for insightful guests to share their expertise. Reach out to us via email or LinkedIn if you'd like to be considered for a future episode.

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AI is fundamentally reshaping how professional services teams deliver work, scale operations, and define value. In this episode, Dean and Anthony sit down with Sri Ganesan, Co-Founder and CEO of Rocketlane, to unpack what that means for PS teams today and where it is all headed.

Sri shares why many PS organizations are missing the bigger opportunity with AI. While teams are focused on automating admin tasks, the real efficiency gains come from rethinking how the work itself gets done. Forward-thinking teams are embedding AI into delivery, not just back-office processes, changing everything from project scope to skills to pricing models.

The conversation explores how the perception of value is shifting for both teams and customers. Deep technical knowledge is no longer the only currency. AI is taking on more of the heavy lifting, while human consultants will win by interpreting information, building relationships, and guiding customers to success in real time.

Sri also explains how this evolution will reshape team structures and customer expectations. Services will become more modular, timelines will shrink, and outcome-based pricing will replace traditional hours and materials models. He offers real examples of organizations already making this shift and the cultural mindset it takes to get there.

For PS leaders wondering where to start, Sri lays out how to experiment with AI without falling behind, how to build curiosity and adaptability into your team, and why clinging to outdated models may actually create more risk than change itself.

This is a must-listen for anyone building, leading, or evolving a professional services function in today’s market.