Season 2, Episode 46: From Sales Promise to Delivery Reality

The Consultant's Way Podcast

The Consultant's Way Podcast
Season 2, Episode 46: From Sales Promise to Delivery Reality
Sep 15, 2025 Season 2 Episode 46
The Consultant's Way

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About The Consultant's Way Podcast

The Consultant's Way podcast is your go-to resource for navigating the complexities of the consulting and professional services world. We bring you insightful conversations with industry thought leaders and executives from top Professional Services organizations, sharing their expertise on how to:

 • Build high-performing consulting and professional services teams 

• Differentiate your offerings and increase organizational growth 

• Deliver exceptional client value and drive impactful outcomes

Brought to you by: 

McMann & Ransford: A strategy consulting firm with over 30 years of experience helping leading B2B organizations escape commoditization and achieve sustainable growth. Learn more: https://mcmannransford.com/ 

The Consultant's Way: Your one-stop shop for training and enabling consultants and professional services teams to deliver exceptional client value. Learn more: https://www.consultantsway.com/ 

Connect with us

• LinkedIn: 

○ Dean McMann - https://www.linkedin.com/in/deanmcmann/

○ Anthony Paluska - https://www.linkedin.com/in/anthony-paluska-5081804b

• Email: podcast@consultantsway.com 

Interested in being a guest? 

We're always looking for insightful guests to share their expertise. Reach out to us via email or LinkedIn if you'd like to be considered for a future episode.

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In this episode of The Consultant’s Way Podcast, hosts Dean McMann and Anthony Paluska sit down with Mike Weiner from Big Time Software to talk about one of the toughest challenges in professional services: the handoff between sales and delivery.

Too often, once a deal is closed, important details are lost, client expectations shift, and delivery teams are left to pick up the pieces. The conversation explores why this happens, what it means for client relationships, and how leaders can think differently about the connection between those who sell the work and those who deliver it.

Mike shares insights from his experience working alongside professional services teams, highlighting why this critical transition can determine long-term client success. Dean and Anthony press further into how structure, process, and leadership play a role in preventing rework and building trust across teams.

Rather than quick fixes, the episode offers perspective on how alignment between sales and delivery can create stronger collaboration, better client outcomes, and more resilient organizations. It is a conversation that invites leaders to reflect on whether their own teams are reinforcing each other or working at cross purposes.