Season 2, Episode 47: The Heart of Professional Services

The Consultant's Way Podcast

The Consultant's Way Podcast
Season 2, Episode 47: The Heart of Professional Services
Sep 22, 2025 Season 2 Episode 47
The Consultant's Way

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About The Consultant's Way Podcast

The Consultant's Way podcast is your go-to resource for navigating the complexities of the consulting and professional services world. We bring you insightful conversations with industry thought leaders and executives from top Professional Services organizations, sharing their expertise on how to:

 • Build high-performing consulting and professional services teams 

• Differentiate your offerings and increase organizational growth 

• Deliver exceptional client value and drive impactful outcomes

Brought to you by: 

McMann & Ransford: A strategy consulting firm with over 30 years of experience helping leading B2B organizations escape commoditization and achieve sustainable growth. Learn more: https://mcmannransford.com/ 

The Consultant's Way: Your one-stop shop for training and enabling consultants and professional services teams to deliver exceptional client value. Learn more: https://www.consultantsway.com/ 

Connect with us

• LinkedIn: 

○ Dean McMann - https://www.linkedin.com/in/deanmcmann/

○ Anthony Paluska - https://www.linkedin.com/in/anthony-paluska-5081804b

• Email: podcast@consultantsway.com 

Interested in being a guest? 

We're always looking for insightful guests to share their expertise. Reach out to us via email or LinkedIn if you'd like to be considered for a future episode.

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In this episode of The Consultant’s Way Podcast, hosts Anthony Paluska and Dean McMann are joined by Danielle Daoud, a seasoned professional services leader with over 20 years of experience across both global giants and high-growth SaaS companies.

Danielle shares why she calls herself a “people leader” first, and how her career journey has shaped her belief that professional services is fundamentally a people business. Together, the group explores the risks of treating PS teams too transactionally, and why truly investing in people can make the difference between retention and attrition.

The conversation also dives into the unique dynamics of leading in today’s remote and hybrid world — where building connection, trust, and authenticity requires new habits from leaders. Danielle offers practical, creative approaches for fostering engagement, and challenges leaders to reflect on how well they’re preparing their teams for what’s ahead.

Listen in for a thoughtful and energizing discussion on leadership, culture, and the future of professional services.