Season 3, Episode 20: The Future of Consulting Runs on Trust

The Consultant's Way Podcast

The Consultant's Way Podcast
Season 3, Episode 20: The Future of Consulting Runs on Trust
Jul 20, 2026 Season 3 Episode 20
The Consultant's Way

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About The Consultant's Way Podcast

The Consultant's Way podcast is your go-to resource for navigating the complexities of the consulting and professional services world. We bring you insightful conversations with industry thought leaders and executives from top Professional Services organizations, sharing their expertise on how to:

 • Build high-performing consulting and professional services teams 

• Differentiate your offerings and increase organizational growth 

• Deliver exceptional client value and drive impactful outcomes

Brought to you by: 

McMann & Ransford: A strategy consulting firm with over 30 years of experience helping leading B2B organizations escape commoditization and achieve sustainable growth. Learn more: https://mcmannransford.com/ 

The Consultant's Way: Your one-stop shop for training and enabling consultants and professional services teams to deliver exceptional client value. Learn more: https://www.consultantsway.com/ 

Connect with us

• LinkedIn: 

○ Dean McMann - https://www.linkedin.com/in/deanmcmann/

○ Anthony Paluska - https://www.linkedin.com/in/anthony-paluska-5081804b

• Email: podcast@consultantsway.com 

Interested in being a guest? 

We're always looking for insightful guests to share their expertise. Reach out to us via email or LinkedIn if you'd like to be considered for a future episode.

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Artificial intelligence is changing more than the technology consultants use. It is changing how consulting firms create value, build client relationships, and define success.

In this episode of The Consultant's Way Podcast, Dean McMann and Anthony Paluska are joined by Microsoft Product Management Director Zain Sheerazi for a conversation about what AI really means for professional services. Rather than focusing on the latest tools or trends, they explore the bigger shift taking place across the industry and why trust is becoming the foundation of successful AI adoption.

Together, they discuss how consulting organizations can move beyond experimentation and begin thinking about AI as part of their operating model. The conversation explores how business models are evolving, why firms need to rethink the way they develop talent and deliver value, and what it takes to help clients navigate uncertainty with confidence.

Zain also shares his perspective on why technical expertise alone is no longer enough. As AI continues to automate routine work, consultants have an opportunity to spend more time where they create the greatest impact: exercising judgment, building relationships, influencing decisions, and helping clients solve complex business problems.

Whether you're leading a professional services organization, managing a consulting team, or looking to stay relevant in an AI-driven world, this episode offers practical insights into where the industry is headed and what it will take to earn client trust in the years ahead.

Listen in to discover why the future of consulting may have less to do with AI itself and everything to do with how consultants help clients embrace it.