Lessons in Luxury: Bruce Heinrich’s Guide to Chauffeur Excellence

Ground Transportation Podcast

Ground Transportation Podcast
Lessons in Luxury: Bruce Heinrich’s Guide to Chauffeur Excellence
Sep 18, 2024 Season 1 Episode 2
Ken Lucci & James Blain

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Do you have what it takes to build a luxury transportation service brand?

In this episode, Ken and James sit down with Bruce Heinrich to unveil the secrets of building a luxury service brand in ground transportation. They explore the importance of company culture, employee respect, and quality service as the cornerstones of success. In this episode, you'll learn:

  • Why company culture is critical
  • What to look for when hiring drivers
  • Why you should treat employees with respect
  • How you can apply lessons from Ritz Carlton training program
  • Why you should invest in ongoing training and education

At Driving Transactions, Ken Lucci and his team offer financial analysis, KPI reviews,  for specific purposes like improving profitability, enhancing the value of the enterprise business planning and buying and selling companies. So if you have any of those needs, please give us a call or check us out at www.drivingtransactions.com.

Pax Training is your  all in one solution designed to elevate your team's skills, boost passenger satisfaction, and keep your business ahead of the curve. Learn more at www.paxtraining.com/gtp

Connect with Kenneth Lucci, Principle Analyst at Driving Transactions:
https://www.drivingtransactions.com/

Connect with James Blain, President at PAX Training:
https://paxtraining.com/