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Experience the evolving landscape of the ground transportation industry.

In this episode, Ken and James recap their experience at the 2024 CD/NLA show in Washington, DC. They cover pressing topics from industry growth concerns to the competitive threat posed by ride-sharing giants like Uber and Lyft. In this episode, you’ll learn:

• Why airports are critical for the industry's survival, and the threats that could stop it from happening
• How many Fortune 500 companies use Uber’s executive service portal, and what that means for operators
• Why telematics and cameras are critical to combat high insurance costs
• Why the industry needs to prioritize technological integration, like improving app interfaces to compete with TNCs
• How to leverage state and local association involvement to grow affiliate work

Conference website: https://www.cdnlashow.com/

Share your perspective in the Q1 2026 Operator survey here: https://www.surveymonkey.com/r/HJBV3NZ

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