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Build a thriving transportation business that keeps moving forward when you get out from behind the wheel. In this episode, Ken and James share essential strategies for scaling beyond 1-2 vehicles to becoming a successful business owner in the ground transportation industry. 

Key Takeaways:

• Great customer service and building trust from the first trip is vital for securing repeat business and reputation.
• Collaboration and learning from other industry experts can strengthen your business, highlighting that success in the ground transportation industry comes from being cooperative rather than cutthroat.
• Effective processes for training, onboarding, and operations are crucial to scaling your business beyond one or two vehicles.
• Understanding your cost structures and ensuring early profitability are necessary for sustainable growth.
• James keeps a pack of Wrigley’s Doublemint Gum at his desk to remind him of the importance of investing in marketing, even during economic downturns. 

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At Driving Transactions, Ken Lucci and his team offer financial analysis, KPI reviews,  for specific purposes like improving profitability, enhancing the value of the enterprise business planning and buying and selling companies. So if you have any of those needs, please give us a call or check us out at www.drivingtransactions.com.

Pax Training is your  all in one solution designed to elevate your team's skills, boost passenger satisfaction, and keep your business ahead of the curve. Learn more at www.paxtraining.com/gtp

Connect with Kenneth Lucci, Principle Analyst at Driving Transactions:
https://www.drivingtransactions.com/

Connect with James Blain, President at PAX Training:
https://paxtraining.com/