Send us a text

In this episode of the Ground Transportation Podcast, hosts James Blain from PAX Training and industry expert Ken Lucci discuss the crucial role airport transfers play in the chauffeured transportation industry. They emphasize the importance of retaining airport transfer services to attract corporate clients and explore strategies to deepen relationships with existing clients. Ken and James share valuable insights into targeting wealthy zip codes, leveraging LinkedIn for networking, and enhancing service offerings to outperform TNCs like Uber and Lyft. Listen in to discover actionable tips for increasing your revenue by optimizing airport transfer services.

CHAPTERS
00:00 Welcome
01:46 Milk and Bread of The Industry
06:26 Black Car Operator Super Power
07:29 Tripling Down on Strategy
09:53 Different Statistics on Air Travel
10:27 Don't Try To Compete With Uber
16:04 Corporate Travelers
16:56 Ken Story #1
24:06 Use LinkedIn For Networking
24:51 James Story #1
26:32 How to Win Friends and Influence People
28:13 Ken story #2
30:11 Ebbs and Flows
30:53 Personalize Client Outreach
31:13 Sales Heat Map
32:22 Building Relationships
35:27 Check-Ins are Important
37:28 First Thing You Should Ask?
39:17 Airline Growth
40:28 Ken Story #3
42:57 It's Not the Market, it's Your Mindset
43:20 Uber is Struggling With Airport Pick Ups
45:03 Final Thoughts
47:08 Services Bundling

At Driving Transactions, Ken Lucci and his team offer financial analysis, KPI reviews,  for specific purposes like improving profitability, enhancing the value of the enterprise business planning and buying and selling companies. So if you have any of those needs, please give us a call or check us out at www.drivingtransactions.com.

Pax Training is your  all in one solution designed to elevate your team's skills, boost passenger satisfaction, and keep your business ahead of the curve. Learn more at www.paxtraining.com/gtp

Connect with Kenneth Lucci, Principle Analyst at Driving Transactions:
https://www.drivingtransactions.com/

Connect with James Blain, President at PAX Training:
https://paxtraining.com/